Effective Date: February 3, 2025
Bang Auto Glass (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.bangautoglass.com] (the “Website”) or otherwise interact with us.
By accessing or using our Website, you acknowledge that you have read, understood, and agree to the collection, storage, use, and disclosure of your personal data as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website or otherwise engage with our Services.
1. Information We Collect
We may collect several types of information from and about users of our Website, including:
1.1 Personal Information
Contact Details: When you fill out a form on our Website (e.g., a request for a quote or appointment), we may collect your name, email address, phone number, and physical address.
Vehicle Information: You may choose to provide your vehicle make, model, and details about your auto glass needs.
1.2 Usage Data
Log Files: We may collect information about your device and browsing actions, such as IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times you access our Website.
Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your browsing activities over time and across different websites or platforms.
1.3 Additional Information You Provide
Any other information you voluntarily submit through our Website or via email, phone, or other communication channels.
2. How We Use Your Information
We use the information we collect for various business and commercial purposes, including:
2.1 Providing Our Services
To process service requests, quotes, and appointments.
To communicate with you regarding your service inquiries, scheduling, and any follow-up information.
2.2 Improving User Experience
To analyze and enhance the performance and functionality of our Website.
To troubleshoot issues, monitor usage, and improve our offerings.
2.3 Marketing and Promotions
To send you promotional materials, newsletters, or other communications that may be of interest to you, subject to any opt-out preferences you have provided.
2.4 Legal and Security Purposes
To protect the rights, property, and safety of our Company, our users, or others.
To comply with any legal obligations or respond to lawful requests from public authorities.
3. Disclosure of Your Information
We may share your information in the following circumstances:
3.1 Service Providers
We may disclose your information to third-party vendors, contractors, or service providers who assist us in providing Services, such as payment processing, website hosting, analytics, or marketing support. These third parties have access to your information only to perform tasks on our behalf.
3.2 Business Transfers
In the event of a merger, acquisition, financing, or sale of assets, your personal information may be transferred or disclosed as part of the transaction.
3.3 Legal Requirements
We may disclose your personal information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3.4 Protection of Rights and Safety
We may disclose your personal information when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of the Company, our customers, or others.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities over time and across different websites or platforms. This information is used to, among other things:
Personalize and enhance your experience on our Website.
Provide analytics information about our Website traffic and usage.
Deliver targeted advertisements and measure ad performance (where applicable).
You can typically remove or reject cookies via your browser settings. However, doing so may affect the availability and functionality of certain features on our Website.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, or destruction. However, no security measure is perfect or impenetrable. We cannot guarantee the security of your personal information, and you acknowledge and agree that you provide it at your own risk.
6. Data Retention
We retain personal information for as long as it is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your personal information is no longer needed, we securely dispose of it in accordance with our data retention policies and applicable laws.
7. Children’s Privacy
Our Website and Services are not directed to individuals under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child without the requisite consent, we will take steps to delete such information. If you believe we might have any information from or about a child, please contact us.
8. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:
Access: Request access to your personal data.
Rectification: Request corrections to any inaccurate or incomplete information we hold about you.
Deletion: Request deletion of your personal information under certain circumstances.
Opt-Out: Opt out of receiving marketing or promotional communications from us.
To exercise your rights, please contact us using the information below. We will respond to your request in accordance with applicable laws.
9. Third-Party Links
Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to the practices of such websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites or services before providing any personal information to them.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will post a new effective date on our Website. Your continued use of our Website or Services following any modifications indicates your acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Bang Auto Glass
Address: [123 Glass Avenue, Your City, Your State, 12345]
Phone: [(123) 456-7890]
Email: [privacy@bangautoglass.com]
By using our Website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Last updated on February 3, 2025.