Terms and conditions The terms of our service.

Our services

Bang AutoGlass provides mobile auto glass replacement, including windshield replacement and ADAS recalibration, at locations we serve in Arizona and Florida. Service availability depends on your location, vehicle, and parts availability.

Quotes and estimates

Quotes are estimates based on the information you provide. Final pricing may change after we inspect your vehicle or confirm the correct glass, parts, and your insurance coverage. We confirm the final price with you before we begin work.

Scheduling, appointments, and cancellations

We will confirm your appointment window in advance. Please make sure your vehicle is safely accessible and, where required, that an adult is present. If you need to reschedule or cancel, let us know as early as possible so we can serve you and other customers.

Insurance claims and deductibles

We can help you file an auto glass insurance claim. What you pay depends on your individual policy, your coverage, and the law of the state where we do the work. With the right coverage it is often $0 out of pocket. We confirm these details with you and your insurer before service. We never pay, waive, or cover any part of your deductible. You are responsible for any amount your insurer does not cover.

Payment

Payment is due upon completion of service unless it is covered by an approved insurance claim. We accept the payment methods made available at the time of service.

Workmanship warranty

Every installation carries our lifetime workmanship warranty, for as long as you own the vehicle. It is a limited warranty. It covers our workmanship, including water and air leaks, moldings and trim we fitted, and the adhesive bond, and it covers defects in the glass we install. It also covers camera recalibration when our installation caused the problem. Parts and labor for a covered fix are included. It ends when you sell or transfer the vehicle and does not pass to the next owner.

The warranty does not cover new damage, including chips and cracks from rocks or other road hazards, collisions, vandalism, break-ins, work another shop does after us, misuse or abuse, or conditions the vehicle had before our service. Glass and parts may also carry separate manufacturer warranties. The full terms, and how to make a warranty claim, are on our Warranty page.

ADAS and safety systems

Many vehicles require recalibration of cameras and sensors after a windshield replacement. We perform or arrange the calibration your vehicle requires, during the same visit where the procedure can be done on site. Proper operation of these systems also depends on your vehicle's condition and the manufacturer's specifications.

Your responsibilities

• Provide accurate vehicle, contact, and insurance information
• Ensure safe access and a suitable location for mobile service
• Follow our post-installation care instructions, including safe drive-away time and any waiting period before washing the vehicle

Disclaimers

Our website is provided “as is” to the fullest extent permitted by law.

We do not disclaim the implied warranties that come with our services and the glass we install. Any implied warranty, including the implied warranties of merchantability and fitness for a particular purpose, lasts as long as our lifetime workmanship warranty: for as long as you own the vehicle. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Limitation of liability

To the maximum extent permitted by law, our total liability for any claim relating to our services is limited to the amount you paid for the service at issue. This does not limit what our warranty covers. We are not liable for indirect, incidental, or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

These Terms and our warranty give you specific legal rights, and you may also have other rights which vary from state to state.

Indemnification

You agree to indemnify and hold harmless Bang AutoGlass from claims, damages, and expenses arising out of your misuse of our services or your violation of these Terms.

Website content and intellectual property

The content on our website, including text, graphics, logos, and images, is owned by or licensed to Bang AutoGlass and may not be copied or reused without our permission.

Third-party links

Our website may link to sites we do not operate. We are not responsible for the content or practices of those third-party sites.

Text messaging (SMS) program terms

Bang AutoGlass sends text messages to customers who provide a mobile number and consent on our website forms. Messages relate to your quote request, appointment scheduling and confirmation, arrival windows, reminders, and service updates.

Message frequency varies based on your interaction with us. Message and data rates may apply.

Reply STOP to any message to unsubscribe; you will receive no further messages. Reply HELP for help, or contact us at (877) 994-5277 or appointments@bangautoglass.com.

Consent to receive text messages is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages.

See our Privacy Policy for how we handle your information, including the fact that no mobile information is shared with third parties or affiliates for marketing or promotional purposes.

Governing law

These Terms are governed by the laws of the state in which your service is performed (Arizona or Florida), without regard to its conflict-of-laws rules.

Changes to these terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our website or services means you accept the updated Terms.