Arizona's $0 glass coverage, explained
Full glass coverage, rate protection, and your legal right to pick your own shop — the three Arizona statutes every driver with a cracked windshield should know.
Three laws, one result: you're protected
Arizona's desert highways, gravel trucks, and monsoon debris make it one of the heaviest glass-damage states in the country — and Arizona law responded with some of the strongest glass-coverage protections anywhere. Here's what's on the books.
A.R.S. § 20-264
Zero-deductible full glass — insurers must offer it, you must elect it
Arizona law says an insurer writing comprehensive coverage "shall provide at the option of the insured complete coverage for the repair or replacement of all damaged safety equipment without regard to any deductible." Read that carefully: the insurer must OFFER it, and you must have ELECTED it when the policy was written or renewed. It is never automatic. If you carry it, your glass claim is $0 out of pocket. If you don't, ordinary comprehensive terms apply — and we'll tell you which before any work.
A.R.S. § 20-263
An accident you didn't cause can't raise your premium
Arizona insurers may not increase your premium as a result of an accident not caused or significantly contributed to by you. A rock thrown up by I-10 traffic is not your fault — which is why a comprehensive glass claim is normally one of the safest claims you can file. Rating practices still vary by carrier.
A.R.S. § 20-469
You choose the glass shop — by law
Arizona gives you the right to choose any glass repair facility for a motor vehicle glass loss. If your insurer recommends one of their network shops, the same statute requires them to tell you, at the same time, that the choice is yours.
The fine print that matters: full glass is an option you add
Arizona's $0-deductible glass isn't automatic — it's an option your insurer is required to offer with comprehensive coverage. Many Arizona drivers carry it (often for a few dollars a month) without remembering they added it. Not sure? We check it with you in about two minutes before any work is scheduled, free. And if you don't carry it, you'll get an honest self-pay quote instead of a surprise.
How a claim works with us
We help you file your claim — you stay in control, we do the legwork.
Tell us what happened
30 seconds with the form below, a call, or a text. We confirm your vehicle, glass, and whether you carry full glass coverage.
We help you file
You stay in control of your claim — we walk you through the call with your carrier, help with the details (policy, damage, date), and coordinate the rest.
We come to you, next-day
Home, work, or roadside, anywhere in Arizona. OEM-quality glass, ADAS calibration when your vehicle needs it, and a lifetime workmanship warranty.
Heads-up for shoppers: some Phoenix-area shops advertise cash-back offers for insurance glass claims. We compete on the work instead — OEM-quality glass, documented ADAS calibration, and a lifetime workmanship warranty. Your claim, done right.
Arizona glass insurance FAQs
Is windshield replacement free in Arizona?+
It can be $0 out of pocket — if your auto policy includes full glass coverage. Under A.R.S. § 20-264, every insurer that sells comprehensive coverage in Arizona must offer you the option of full safety-glass coverage with no deductible. If you added that option (many Arizona drivers have, and it's often only a few dollars a month), your windshield replacement is covered with nothing out of pocket. If you only carry standard comprehensive, your normal deductible applies.
Will a glass claim raise my insurance rates in Arizona?+
Arizona law (A.R.S. § 20-263) bars an insurer from raising your premium as a result of an accident you did not cause or significantly contribute to — and a rock chip thrown up by a passing truck is the textbook example. Glass claims are filed under comprehensive coverage, not collision, and are normally treated as not-at-fault events. Rating practices still vary by carrier, so ask yours if it matters to you.
Can my insurance company make me use their glass shop?+
No. Under A.R.S. § 20-469 ("Motor vehicle loss; choice of glass repair facility"), you have the right to choose any glass repair facility. If your insurer recommends a shop, the law requires them to tell you — at the same time — that the choice is yours.
Does full glass coverage include door glass, back glass, and sunroofs?+
For door and window glass, yes — and this is where Arizona is genuinely better than Florida. A.R.S. § 20-264(B) defines the covered "safety equipment" as "the glass used in the windshield, doors and windows and the glass, plastic or other material used in the lights of a motor vehicle." So the zero-deductible option, where you carry it, reaches your door glass and rear window, not just the windshield. Florida's § 627.7288 waiver is windshield-only by comparison. A sunroof is not named in the statute, so that one depends on your policy wording — we confirm your exact coverage before any work.
Is ADAS camera calibration covered by insurance?+
When your windshield replacement is a covered claim, the recalibration of the forward-facing camera and driver-assist sensors that the replacement requires is part of completing that repair correctly, and is typically part of the claim. We perform and document calibration to OEM specifications on every windshield that needs it.
What if I don't have full glass coverage?+
You have two options: use standard comprehensive (your deductible applies), or self-pay — we'll give you a clear, no-pressure quote for your exact vehicle and glass. You can also add the full glass option to your policy for the future; your insurer is required to offer it.
General information, not legal or insurance advice — coverage details vary by policy. We confirm yours, free, before any work. Florida driver? Read the Florida windshield law guide.
Your glass, your choice.
When you file a glass claim, you — not your insurance company — choose who does the work.
Arizona
You have the right to select your own repair facility. Insurers must offer zero-deductible safety-glass coverage (A.R.S. §20-264), and A.R.S. §20-263 bars a premium increase over an accident you did not cause — which is how a rock chip is normally treated.
The easy way to use that choice: call us first.
We confirm your coverage, then get your insurance company on the phone together and walk the claim through with you — you approve, we do the talking and the paperwork, start to finish, and your appointment gets scheduled on the same call.
General information, not legal or insurance advice — coverage and procedures vary by policy and carrier.
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