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Need a USAA windshield replacement? Members report glass damage on usaa.com, in the USAA Mobile App or by phone. We check your coverage first, then help you file.
Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.
Prefer to text? (877) 350-5962
Free quote
Choose insurance as the way you pay; we ask about your USAA policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.
Step by step
USAA asks members to report what happened and choose where the work is done. Here is that path with us as the shop.
Send the vehicle and a photo, or call (877) 994-5277. We match the glass to your VIN and look at your USAA policy with you.
Use usaa.com or the USAA Mobile App, or call the number on USAA’s glass claims page. The online glass claim runs through Safelite, USAA’s glass alliance; USAA says members may pick their own shop, so you can also call and name us.
When USAA asks where you’d like the work done, give Bang AutoGlass and (877) 994-5277.
Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.
Arizona
Every Arizona policy reads differently. We go through yours with you.
Check my coverageFlorida
A liability-only policy doesn’t cover glass in either state.
Check my coverageBeyond the windshield
AZ Arizona’s full glass option names door and window glass, so it reaches them when you chose it.
FL Florida’s windshield rule doesn’t reach them, so your deductible applies.
Neither state’s rule names sunroof glass, so your policy wording decides.
If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.
Reviews
This is the 2nd time I used this company and they were as good the 2nd time as they were the first. Awesome customer service!! Highly recommend.
Great service! Tech had good communication and now I have a new windshield, looks awesome thanks Bang!
The technician arrived on time, did excellent work, and made sure everything was installed correctly before leaving. The quality of the windshield and workmanship exceeded my expectations, and the pricing was fair and transparent.
The people at Bang AutoGlass are the best, they go out of their way to give the best service and customer service.
Have your USAA policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.
Usually, through the comprehensive part of your USAA auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.
Report it on usaa.com or in the USAA Mobile App, or call 800-525-1790, the number on USAA’s glass claims page. Have your member number, the vehicle and the date of the damage ready.
USAA’s glass page says members can pick the shop. In Arizona you can choose any glass shop unless your policy contract says otherwise; in Florida, on a personal auto policy, USAA may not require a particular company for windshield work; if you accepted a discount for a set repair arrangement, check your policy. More on who picks the glass shop.
USAA has an online reimbursement request for glass work you’ve already paid for. It asks for the vehicle, the amount you paid and the shop’s name and number.
USAA says a deductible may apply to a replacement. In Arizona, if you chose full glass coverage, it pays for a windshield replacement with no deductible. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.
Ask USAA. Premiums depend on the company and the policy, and we can’t predict them. More on glass claims and your rate.
Mon–Sat, 8am–6pm
