Progressive windshield replacement Arizona and Florida
We're a mobile auto glass shop serving Arizona and Florida. Tell us you're insured with Progressive and we'll verify your coverage, handle the claim paperwork, and come to you — usually next-day.
How to start a Progressive glass claim
Progressive's official channels
1-800-776-4737General claims line — Progressive publishes no dedicated glass number
progressive.com/claims (online or in the Progressive app)
Verified against official carrier pages · Last reviewed August 2026. Bang AutoGlass is an independent auto glass company — not affiliated with or endorsed by Progressive.
Or start with us
(877) 994-5277Bang AutoGlass — new appointments 24/7. Hablamos español.
We verify your Progressive coverage free and file the claim for you.
Will Progressive charge you a deductible?
It depends on which state your policy was written in — the two states run completely different rules.
Arizona
If your policy includes optional zero-deductible full-glass coverage, your deductible is $0. Otherwise, your comprehensive deductible applies. A.R.S. § 20-264.
Florida
With qualifying comprehensive coverage, Florida waives the windshield deductible. Door, rear, quarter and sunroof glass use the policy's normal deductible. Fla. Stat. § 627.7288.
Bang AutoGlass job records include 2,650+ billed jobs associated with Progressive policies across Arizona and Florida. This job history does not imply endorsement or partnership with Progressive.
General information, not legal or insurance advice — coverage varies by policy, and we confirm yours free before any work. Full state rules: the Arizona full glass guide · the Florida windshield law guide.
How to file with Progressive
- 1. Open the glass claim with Progressive.Most carriers take glass claims through their app, their website, or the claims number on your policy card — say "glass only" and it's usually the fastest lane they have.
- 2. Answer the basics.They'll ask for your policy number, the date the damage happened, and which glass is damaged — plus roughly where the break sits and how big it is.
- 3. Write down the number they give you. Some carriers issue a claim number directly; others route glass through an administrator and hand you a referral number instead. Either one is all we need — the notes below cover what to expect from Progressive.
- 4. Or skip all of it. Tell us it's a Progressivepolicy and we file the claim with you start to finish — that's included, not an add-on.
What to have ready
- Your claim number — if you already filed
- Your policy number — if you haven't
- Year, make, and model
- The VIN, if it's reachable — two same-trim cars can take different glass
- The ZIP code where the car will be parked
Missing something? Start anyway — we'll fill the gaps with you on the phone.
How a Progressive glass claim works with us
- 1. You call or book online. Tell us it's a Progressive policy and give us your vehicle, the damage, and where you want us to meet you.
- 2. We verify your coverage — free. We confirm what your policy actually covers before anything is scheduled, so there are no surprises.
- 3. We handle the claim paperwork. We file it and walk you through anything Progressive needs from you directly.
- 4. We come to you. Home, work, or roadside — most jobs take 30–45 minutes, plus recalibration where your vehicle needs it.
14,000+
Windshields replaced
4.7
Rated on Google
200+
Cities across AZ & FL
52
Vehicle makes serviced
Every windshield replacement comes with OEM-quality glass, a lifetime workmanship warranty for as long as you own the vehicle, and ADAS recalibration to factory spec when the vehicle needs it.
Progressive is one of the few carriers we see at real volume in both Arizona and Florida — which means the deductible rules on your policy depend entirely on which state it was written in. Here is how a Progressive glass claim actually runs, from opening it to a mobile replacement in your driveway.
Progressive claims in Arizona
Arizona gives you three protections worth knowing before you file. Under A.R.S. § 20-264, every insurer selling comprehensive coverage in Arizona — Progressive included — must offer you a zero-deductible full safety-glass option. If you carry it, your windshield replacement is $0 out of pocket. Under A.R.S. § 20-263, an insurer may not raise your premium over an accident you did not cause — the normal treatment for glass damage from road debris. And under A.R.S. § 20-469, the choice of glass shop is yours — not your insurer's.
We serve the Valley and beyond: Phoenix, Mesa, Scottsdale, Tempe, and every Arizona city we serve. Full detail on state coverage rules is on our Arizona insurance guide.
Progressive claims in Florida
Florida is the strongest windshield state in the country for drivers. Under Fla. Stat. § 627.7288, an auto policy with comprehensive coverage must replace your windshield with no deductible — so a Progressive comprehensive policy generally means $0 out of pocket on a windshield replacement. The statute covers windshield replacement specifically; door, quarter, rear, and sunroof glass follow your normal deductible.
We serve Tampa Bay, Orlando, Miami, West Palm Beach, Jacksonville, St. Petersburg, Clearwater, and cities across Florida. The full statute breakdown is on our Florida windshield law page.
Where we come to you in Arizona and Florida
Progressive glass claims — common questions
My Progressive policy covers cars in both Arizona and Florida. Which state's glass rules apply?+
The state the policy was written in governs, not the state you happen to be standing in when the windshield cracks. A Florida-written Progressive policy carries the Florida rule: Florida law (Fla. Stat. 627.7288) requires insurers to waive the deductible for windshield replacement when the policy includes comprehensive coverage — front glass only, not door, quarter, rear or sunroof glass. An Arizona-written policy is different: Arizona law (A.R.S. 20-264) requires insurers to OFFER optional no-deductible safety-glass coverage, which is something you had to elect. Check the declarations page for the vehicle in question, since a household can easily have one car under each rule.
Will Progressive give me a referral or dispatch number I have to bring to the shop?+
Usually not. In our experience, Progressive glass claims tend to be opened directly with Progressive, and what you walk away with is a claim number rather than a third-party dispatch number. That claim number, plus your policy number and VIN, is everything we need to get started. If you are routed through an administrator and given an additional reference number, just pass both along — it does not change the process, and it does not change your right to pick the shop.
My Toyota has Safety Sense (or my Honda has Sensing). Does the windshield job include recalibration?+
If your vehicle has a forward-facing camera mounted behind the windshield, recalibration is part of the replacement, not an optional add-on. Toyota Safety Sense, Honda Sensing, Nissan ProPILOT and the Ford and Chevy driver-assist packages all aim that camera through the glass, so lane keeping and automatic emergency braking depend on it being re-aimed after the glass is set. Depending on the vehicle it may be a static calibration against a target, a dynamic road-drive procedure, or both. Give us the year, make, model, trim and VIN when you book so the right procedure and equipment are scheduled alongside the correct part.
Do I file the Progressive claim myself?+
You don't have to. Tell us it's a Progressive policy when you book and we handle the claim paperwork and walk you through the filing — that's included, not an add-on. Have your policy number and the date the damage happened handy and we take it from there.
Will a glass claim raise my Progressive premium?+
Glass claims are filed under comprehensive coverage. Arizona law (A.R.S. § 20-263) restricts an insurer from increasing a premium as a result of an accident the insured did not cause or significantly contribute to. How a particular glass claim is treated depends on the facts, your policy, and Progressive's rating practices — ask Progressive directly if this is a concern.
How fast can you replace my windshield?+
Next-day appointments are typically available across Arizona and Florida, and we come to you — home, work, or roadside. Booking is open 24/7 online or by phone at (877) 994-5277. We confirm your exact window once we've verified your glass and your Progressive coverage.
Other carriers we bill
GEICO · State Farm · Allstate · USAA · Liberty Mutual · National General · American Family · Ocean Harbor · Mendota · Infinity · Farmers Casualty · Travelers · Root · Esurance · Direct General · Bristol West · Safeco · The General · First Acceptance · AAA · Auto-Owners · United Automobile · Safeway · Assurance America
Don't see yours? Browse all carrier claim guides or just call (877) 994-5277 — we verify coverage and file the claim for you.
Need help with a Progressive glass claim?
We verify coverage and file the claim for you. Mobile service and next-day availability in most areas.