Progressive windshield claim in AZ & FL

Start the claim with Progressive before the replacement. Choose glass as the claim type, then give the date, location, and vehicle involved. Progressive says it sends a confirmation with a claim number after you file. Save that number for your booking. If Progressive gives you another reference number, keep it too and confirm what it is for.

For an Arizona-written Progressive policy, A.R.S. § 20-264 applies only if you elected the no-deductible safety-glass option; otherwise your comprehensive deductible applies. Under Fla. Stat. § 627.7288, Florida's windshield deductible does not apply when the policy provides comprehensive or combined additional coverage. That Florida rule is for the windshield only. Other glass keeps the normal deductible. Confirm your policy details with Progressive.

Progressive says you may choose another shop. For an Arizona loss, A.R.S. § 20-469 protects shop choice unless the policy contract says otherwise. For a Florida personal auto windshield claim, Fla. Stat. § 627.7291 says a claimant may not be required to use a particular company or location. Still, an insured may have accepted a policy with a windshield repair arrangement, so check your Progressive policy.

Some vehicles use a windshield-mounted camera for driver-assist features. Progressive notes that some windshields need glass compatible with the vehicle's sensors and calibration after installation. We check the vehicle details before the visit. Bang AutoGlass offers calibration during the same visit where the procedure can be done on site. Confirm whether calibration is covered under your claim with Progressive.

Your rate can depend on the facts, the policy and the carrier. Ask Progressive how a glass claim may affect your premium before you file. We never pressure you to file a claim.