Allstate windshield claim in AZ & FL
Allstate glass claims start in Glass Claim Express. Call us first. Many drivers in AZ and FL pay $0 out of pocket.
- Call Bang AutoGlass first
- Open the claim with Allstate
- We come to you

How to start an Allstate glass claim
Allstate calls its glass-only process Glass Claim Express, and Safelite handles the portal. Allstate also says you are not required to use a Safelite shop. Start the claim, save the claim details you receive, and name Bang AutoGlass as your chosen shop for the windshield replacement.
Call Bang AutoGlass first
Allstate starts glass claims in Glass Claim Express or My Account. We walk you through the screens before you submit. Call us at (877) 994-5277.
Open the claim with Allstate
Use Allstate’s Glass Claim Express online or My Account. Glass-only claims route through a Safelite-operated portal. General claims line: 800-255-7828. When you open the claim, you can ask for Bang AutoGlass by name.
Gather the claim details
Have your policy number, vehicle details, damaged glass, and service address ready. Save any Allstate claim or reference number you receive.
We come to you
Most jobs take 30–45 minutes. We bill the insurer directly. We offer calibration during the same visit where the procedure can be done on site.
Verified against official carrier pages · Last reviewed August 2026. Bang AutoGlass is an independent auto glass company, not affiliated with or endorsed by Allstate.
Allstate windshield coverage and your state's law
Allstate policies in Arizona
A.R.S. § 20-264 requires insurers writing private passenger comprehensive coverage to offer full-glass coverage without a deductible. The policyholder must elect it. It is not automatic.
Under A.R.S. § 20-469, an Arizona insured may choose a glass repair facility unless the policy contract says otherwise.
Allstate policies in Florida
Under Fla. Stat. § 627.7288, Florida's windshield deductible does not apply when the policy has comprehensive or combined additional coverage. The rule does not cover door, rear, quarter, or sunroof glass.
Fla. Stat. § 627.7291 says a person may not require a particular company or location for covered Florida personal-lines windshield claims. An insured may have accepted a policy with a windshield repair arrangement, so check the policy terms.
Reviews from our Google profiles
“Exceptional service ! met all of my needs, definitely recommend”
Robert Clarke · Google review · Miami profile · August 22, 2026
Where we come to you in Arizona
We serve the Phoenix area (about 50 miles) and the Tucson area (about 30 miles), plus the cities listed on our Arizona page.
Where we come to you in Florida
We serve Orlando, Jacksonville, Tampa, Miami, West Palm Beach and the Fort Myers area.
Get help with your Allstate windshield claim
Tell us about your vehicle and damaged windshield. We will call to confirm the details and help you file your claim.
What happens next
- We call to confirm your vehicle, glass, and location.
- We check your Allstate coverage with you.
- We come to you and bill the insurer directly when coverage applies.
What to have ready
- Claim number, if you already filed
- Policy number, if you have not filed
- Vehicle year, make, and model
- VIN, if you can reach it
- Address where the car will be parked
Start anyway. We can fill in missing details with you on the phone.
Allstate windshield claim questions
Which number should I keep from my Allstate glass claim?
Will my Allstate windshield claim have a deductible?
Do I have to use the shop shown by Allstate?
Does my Allstate claim include ADAS calibration?
Will an Allstate glass claim raise my premium?
Find your insurance company
Search our claim guides for the company on your policy. Each guide shows official claim steps and state coverage rules.
Need help with an Allstate windshield claim?
Call Bang AutoGlass for a free coverage check, claim help, and mobile windshield replacement at your home or work.
- 4.74.7out of 5 stars on Google
- 350+reviews across our Google profiles
- 14,000+completed installs
- Latest review: September 2026