Silver SUV on a concrete driveway in front of a stucco home, tall palm trees behind

Phoenix & Tucson areasTampa, Orlando, Miami & Jacksonville areas

Bristol West windshield replacement claims in AZ & FL.

4.7 on Google 400+ reviews 14,000+ jobs

Bristol West, part of the Farmers group, takes a windshield claim online at any hour, or by phone on weekdays. We check your policy first, then help you file.

Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.

Prefer to text? (877) 350-5962

Free quote

Get a windshield quote before you file.

Choose insurance as the way you pay; we ask about your Bristol West policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.

  • Coverage checked before you book
  • We help you file your claim
  • We bill your insurer directly

Step 1 of 4 · Glass

Which glass?
Your vehicle

Is there a camera behind the rearview mirror?

Unsure? Text us a photo of the glass

Where is the car?

We come to your home or work in the Phoenix and Tucson areas and the Tampa, Orlando, Miami, Jacksonville and West Palm Beach areas.

How are you paying?

Where should we send your quote?

4.7 on GoogleLifetime workmanship warrantyRather text? (877) 350-5962

Step by step

How to start a Bristol West glass claim.

Bristol West publishes no separate glass line, so a cracked windshield goes through its regular claim report. This is the order we suggest.

  1. Get our quote first

    Call (877) 994-5277 or message us the car and the damage. The VIN settles which windshield fits; your Bristol West policy settles what’s covered, and we read both with you.

  2. Report a claim

    Use Report a Claim on bristolwest.com at any hour, or call its claims line on a weekday. Current customers sign in; others use the claims portal.

  3. Tell Bristol West about us

    When the claim form or the claims rep wants a shop name, that’s Bang AutoGlass at (877) 994-5277.

  4. We come to you

    Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.

Bristol West glass claims in Arizona and Florida

Florida

The windshield
has its own rule on a policy with comprehensive

  • The deductible doesn’t apply to windshield damage
  • Door, rear and sunroof glass: your policy’s terms and deductible apply
  • We check your policy before booking

A liability-only policy doesn’t cover glass in either state.

Check my coverage

Beyond the windshield

Other glass on a Bristol West claim.

  1. Door and back glass

    AZ Arizona’s full glass option names door and window glass, so it reaches them when you chose it.

    FL Florida’s windshield rule doesn’t reach them, so your deductible applies.

    Door glass Rear glass

  2. Sunroof glass

    Neither state’s rule names sunroof glass, so your policy wording decides.

    Sunroof glass

  3. The camera behind the mirror

    If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.

    ADAS calibration

Reviews

4.7 on Google from 400+ reviews

Great service! Tech had good communication and now I have a new windshield, looks awesome thanks Bang!

Cole BradleyGoogle review · Phoenix profileAugust 19, 2026
  • Bang AutoGlass was awesome to work with. They were quick, professional, and made the whole process easy. Would definitely recommend to everyone!

    Marcos GreeneGoogle review · Tampa profileFebruary 15, 2026
  • Bang AutoGlass and their mobile windshield replacement service made it super easy for me to get my windshield replaced! Thank you guys

    Anya MancinelliGoogle review · Tampa profileSeptember 9, 2026
  • Great company to work with! Super efficient on helping my with my cracked windshield and they even follow up with making sure it’s held up well over the year! Definitely recommend!

    Ashley OngGoogle review · Phoenix profileJune 9, 2026

Our Google profiles

The 4.7 and 400+ come from our Google profiles in both states.

Read more reviews

Bristol West claim answers.

Have your Bristol West policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.

Does Bristol West cover windshield replacement in Arizona and Florida?

Usually, through the comprehensive part of your Bristol West auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.

How do I report a Bristol West glass claim?

Online through Report a Claim on bristolwest.com, which is open around the clock, or by phone at 1-800-274-7865 on weekdays. Bristol West doesn’t publish a separate glass number.

When can I reach the Bristol West claims line?

Its claims page lists weekday business hours, shown on the card above. Outside those hours, the online report stays open.

Can I report the claim in the Bristol West app?

The Bristol West Insurance app’s store listing includes reporting claims among its features.

Will Bristol West charge my deductible for the windshield?

Check your declarations page. In Arizona, glass carries no deductible only when full glass coverage was chosen on a comprehensive policy. Florida comprehensive policies leave the deductible off windshield damage. We go over the policy with you before we schedule.

Does a glass claim raise Bristol West rates?

Bristol West decides that for each policy. Ask it or your agent before you file if cost is a concern. More on glass claims and your rate.

Mon–Sat, 8am–6pm

Need a Bristol West windshield replacement? Get your quote first.

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