Silver SUV on a concrete driveway in front of a stucco home, tall palm trees behind

Phoenix & Tucson areasTampa, Orlando, Miami & Jacksonville areas

Great American windshield replacement claims in AZ & FL.

4.7 on Google 400+ reviews 14,000+ jobs

Great American Insurance Group takes new claims, windshield damage included, by phone at 844 GAIG NOW during weekday business hours. We price your glass first and help you file.

Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.

Prefer to text? (877) 350-5962

Free quote

Get a windshield quote before you file.

Choose insurance as the way you pay; we ask about your Great American policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.

  • Coverage checked before you book
  • We help you file your claim
  • We bill your insurer directly

Step 1 of 4 · Glass

Which glass?
Your vehicle

Is there a camera behind the rearview mirror?

Unsure? Text us a photo of the glass

Where is the car?

We come to your home or work in the Phoenix and Tucson areas and the Tampa, Orlando, Miami, Jacksonville and West Palm Beach areas.

How are you paying?

Where should we send your quote?

4.7 on GoogleLifetime workmanship warrantyRather text? (877) 350-5962

Step by step

How to start a Great American glass claim.

Great American’s claim page asks how you’re connected to the claim and what kind of loss it is. If a business owns the vehicle, the policyholder may need to make that call.

  1. Have us quote the windshield

    Call (877) 994-5277 or send the year, make and model with a photo. We find the glass that fits your VIN and go through the policy with you.

  2. Call Great American’s claim line

    Dial 844-424-4669 and pick option 1 for a new claim, between 8am and 5pm Eastern. Say it’s an auto glass loss.

  3. Name your glass shop

    If you’re asked who will do the replacement, give Bang AutoGlass and (877) 994-5277. Keep the claim number for our booking.

  4. We come to you

    Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.

Great American glass claims in Arizona and Florida

Florida

The windshield
has its own rule on a policy with comprehensive

  • The deductible doesn’t apply to windshield damage
  • Door, rear and sunroof glass: your policy’s terms and deductible apply
  • We check your policy before booking

A liability-only policy doesn’t cover glass in either state.

Check my coverage

Beyond the windshield

Other glass on a Great American claim.

  1. Door and back glass

    AZ Arizona’s full glass option names door and window glass, so it reaches them when you chose it.

    FL Florida’s windshield rule doesn’t reach them, so your deductible applies.

    Door glass Rear glass

  2. Sunroof glass

    Neither state’s rule names sunroof glass, so your policy wording decides.

    Sunroof glass

  3. The camera behind the mirror

    If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.

    ADAS calibration

Reviews

4.7 on Google from 400+ reviews

The technician arrived on time, did excellent work, and made sure everything was installed correctly before leaving. The quality of the windshield and workmanship exceeded my expectations, and the pricing was fair and transparent.

Daniel EvansGoogle review · Phoenix profileAugust 20, 2026
  • Great job to the Bang Team. They replaced my windshield while I was working and made the whole process easy to understand.

    Daniela CarrascalGoogle review · Tampa profileAugust 15, 2026
  • The people at Bang AutoGlass are the best, they go out of their way to give the best service and customer service.

    ArannyGoogle review · Miami profileSeptember 25, 2026
  • Great service! Tech had good communication and now I have a new windshield, looks awesome thanks Bang!

    Cole BradleyGoogle review · Phoenix profileAugust 19, 2026

Our Google profiles

The 4.7 and 400+ come from our Google profiles in both states.

Read more reviews

Great American claim answers.

Have your Great American policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.

Does Great American cover windshield replacement in Arizona and Florida?

Usually, through the comprehensive part of your Great American auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.

How do I report a Great American glass claim?

Great American’s report-a-claim page lists 844 GAIG NOW (844-424-4669), option 1 for new claims and option 2 for existing ones. It asks callers to ring during business hours, 8:00 a.m. to 5:00 p.m. Eastern.

What does Great American ask for when I call?

Its page lists your name and contact details, your connection to the claim, a Great American policy number if available, the type of loss and the details of what happened.

My vehicle is on a business policy. Does that change anything?

It can. A business policy follows its own physical damage terms and deductible, and Arizona’s full glass option is written for private passenger policies. Ask Great American or the agent what yours covers; we can quote the job as a cash job too.

Is the windshield deductible waived in Florida?

On a Florida auto policy with comprehensive coverage, the deductible doesn’t apply to windshield damage. Other glass keeps the policy’s deductible. We check the policy before scheduling.

Will a glass claim raise my Great American premium?

Ask Great American or your agent. It depends on the company and the policy, and we can’t predict it. More on glass claims and your rate.

Mon–Sat, 8am–6pm

Need a Great American windshield replacement? Get your quote first.

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