Insurance claim help

Fred Loya windshield claim in Arizona

Fred Loya takes claims by phone. Call us first. Many drivers in Arizona pay $0 out of pocket.

Call (877) 994-5277 Get a free quote

Free coverage check. We help you file the claim.

Same-day appointments available

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Google 4.7
350+ reviews across our Google profiles
14,000+ completed installs
Latest review: September 2026

Call Bang AutoGlass first
Open the claim with Fred Loya
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We come to you

A completed Bang AutoGlass mobile windshield replacement in Casa Grande, Arizona — Casa Grande, Arizona

Start your claim

How to start a Fred Loya glass claim

Fred Loya asks policyholders to report the loss and have the claim details ready. After the loss is opened, keep the claim number and any referral or reference number you receive. Loya Insurance Company is listed under the Fred Loya Insurance Group claim process. Bang AutoGlass can check your coverage free and help you file the glass claim. You remain the person filing it.

Call Bang AutoGlass first
Fred Loya will ask what happened to the glass. We help you have the answers ready. Call us at (877) 994-5277.
Open the claim with Fred Loya
Call 1-800-880-0472, the claims line on Fred Loya's claims page, Monday through Saturday. You open the glass claim yourself. When you open the claim, you can ask for Bang AutoGlass by name.
Give Fred Loya the details
Have your policy and vehicle details ready. Answer Fred Loya’s questions about the loss, then write down the claim number and any referral number.
We come to you
Most jobs take 30–45 minutes. We bill the insurer directly. We offer calibration during the same visit where the procedure can be done on site.

Verified against official carrier pages · Last reviewed October 2026. Bang AutoGlass is an independent auto glass company, not affiliated with or endorsed by Fred Loya.

State coverage rules

Fred Loya windshield coverage and your state's law

Fred Loya policies in Arizona

A.R.S. § 20-264 requires insurers writing private passenger comprehensive coverage to offer full-glass coverage without a deductible. The policyholder must elect it. It is not automatic.

Under A.R.S. § 20-469, an Arizona insured may choose a glass repair facility unless the policy contract says otherwise.

Read the Arizona glass guide

Driving on a Florida policy? Read our Florida windshield law guide.

Google reviews

Reviews from our Google profiles

Google 4.7
350+ reviews across our Google profiles
14,000+ completed installs
Latest review: September 2026

“Great company to work with! Super efficient on helping my with my cracked windshield and they even follow up with making sure it’s held up well over the year! Definitely recommend!”
Ashley Ong · Google review · Phoenix profile · June 9, 2026

Read all Google reviews:Phoenix Tampa Bay Orlando Miami Tucson Jacksonville

Where we come to you

We serve the Phoenix area (about 50 miles) and the Tucson area (about 30 miles), plus the cities listed on our Arizona page.

Check your coverage

Get help with your Fred Loya windshield claim

Tell us about your vehicle and damaged windshield. We will call to confirm the details and help you file your claim.

What happens next

We call to confirm your vehicle, glass, and location.
We check your Fred Loya coverage with you.
We come to you and bill the insurer directly when coverage applies.

What to have ready

Claim number, if you already filed
Policy number, if you have not filed
Vehicle year, make, and model
VIN, if you can reach it
Address where the car will be parked

Start anyway. We can fill in missing details with you on the phone.

Common claim questions

Fred Loya windshield claim questions

How do I use my Fred Loya claim number?

After you report the broken windshield to Fred Loya, write down the claim number. If Fred Loya gives you a referral or reference number too, keep it with the claim number. Call Bang AutoGlass with those numbers and your policy details. We check your coverage free and help you file the claim, but you remain the person filing it.

Will my Fred Loya windshield claim have a deductible?

For an Arizona policy, A.R.S. § 20-264 applies only if you elected the full-glass option. If you elected that option, covered windshield, door, and window glass has no deductible. Without it, your comprehensive deductible applies. Under Fla. Stat. § 627.7288, Florida's windshield deductible does not apply to a covered windshield claim under comprehensive or combined additional coverage. Confirm your policy state and coverage with Fred Loya.

Can Fred Loya require a certain glass shop?

On an Arizona Fred Loya policy, A.R.S. § 20-469 lets you choose a glass shop unless your policy contract says otherwise. For a personal auto windshield claim under comprehensive or combined additional coverage, Fla. Stat. § 627.7291 says Florida generally bars requiring a particular company or location. You may have accepted a policy with a windshield repair arrangement, so review the contract and confirm your choice with Fred Loya.

Does my Fred Loya claim include ADAS calibration?

Coverage depends on your policy, vehicle, and Fred Loya’s claim decision. Tell Fred Loya if your windshield has a forward-facing camera or driver-assist features, and ask whether calibration is included. Bang AutoGlass can provide calibration during the same visit where the procedure can be done on site. We confirm the vehicle’s needs before the appointment.

Will a Fred Loya glass claim raise my premium?

The facts, policy and Fred Loya's rating rules matter. Ask Fred Loya how the claim may affect your policy. We never pressure you to file a claim.

Find your insurance company

Search our claim guides for the company on your policy. Each guide shows official claim steps and state coverage rules.

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Need help with a Fred Loya windshield claim?

Call Bang AutoGlass for a free coverage check, claim help, and mobile windshield replacement at your home or work.

Call (877) 994-5277 Schedule Appointment