Phoenix & Tucson areasTampa, Orlando, Miami & Jacksonville areas
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MAPFRE takes windshield and other auto claims through its online Report a Claim page, by phone or through your agent. We go over your coverage first, then help you file.
Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.
Prefer to text? (877) 350-5962
Free quote
Choose insurance as the way you pay; we ask about your MAPFRE policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.
Step by step
MAPFRE lists more than one company in Florida, and each has its own number. Look at the company name on your ID card before you call.
Call (877) 994-5277 or send the vehicle and a photo of the crack. We pull the right glass by VIN and read your MAPFRE coverage with you.
Use Report a Claim on mapfreinsurance.com, or call the number MAPFRE lists for your company: 1-888-962-7373 for MAPFRE Insurance Company of Florida. Your agent can also report it.
If MAPFRE asks who will replace the glass, say Bang AutoGlass, (877) 994-5277. Write down the claim number it gives you.
Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.
Arizona
Every Arizona policy reads differently. We go through yours with you.
Check my coverageFlorida
A liability-only policy doesn’t cover glass in either state.
Check my coverageBeyond the windshield
AZ Arizona’s full glass option names door and window glass, so it reaches them when you chose it.
FL Florida’s windshield rule doesn’t reach them, so your deductible applies.
Neither state’s rule names sunroof glass, so your policy wording decides.
If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.
Reviews
Great company to work with! Super efficient on helping my with my cracked windshield and they even follow up with making sure it’s held up well over the year! Definitely recommend!
Bang AutoGlass was fantastic from start to finish. They replaced my windshield twice and were consistently quick, responsive, and easy to work with. Super friendly team, great communication, and truly amazing service overall. Highly recommend.
Great service loved how I was treated and the price was great as well!
This is the 2nd time I used this company and they were as good the 2nd time as they were the first. Awesome customer service!! Highly recommend.
Have your MAPFRE policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.
Usually, through the comprehensive part of your MAPFRE auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.
MAPFRE’s contact page lists two companies under Florida: MAPFRE Insurance Company of Florida at 1-888-962-7373 and MAPFRE Insurance Company at 1-877-627-3731. The company printed on your ID card tells you which one is yours.
Yes. MAPFRE’s auto claims page links to an online Report a Claim form and a page for sending claim documents. It also says you can call your insurance agent instead.
On an Arizona policy, a windshield skips the deductible only if you chose full glass coverage. On a Florida policy with comprehensive, the deductible doesn’t apply to windshield damage. We look at your coverage before booking.
In Arizona you can choose any glass shop unless your policy contract says otherwise. In Florida, on a personal auto policy, an insurer may not require a particular company for windshield work; if you took a discount for a set repair arrangement, read that part of your policy. More on who picks the glass shop.
Ask MAPFRE or your agent. Rating depends on the company and the policy, and we can’t forecast it. More on glass claims and your rate.
Mon–Sat, 8am–6pm
