Phoenix & Tucson areasTampa, Orlando, Miami & Jacksonville areas
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Mercury asks drivers to phone in an auto glass claim on its 24/7 claims line, and a Mercury Insurance windshield replacement starts the same way. We check your coverage, then help you file.
Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.
Prefer to text? (877) 350-5962
Free quote
Choose insurance as the way you pay; we ask about your Mercury policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.
Step by step
Mercury’s claims page sends auto glass to its phone line rather than the online form. Plan the call this way.
Tell us the vehicle and the break, or call (877) 994-5277. We look up the glass by VIN and review your Mercury policy with you.
Mercury lists (800) 503-3724 for auto glass claims. A Customer Service Representative takes the details, and Mercury says it may record the call.
If Mercury asks which shop you want, say Bang AutoGlass and give (877) 994-5277. Keep the claim number handy.
Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.
Arizona
Every Arizona policy reads differently. We go through yours with you.
Check my coverageFlorida
A liability-only policy doesn’t cover glass in either state.
Check my coverageBeyond the windshield
AZ Arizona’s full glass option names door and window glass, so it reaches them when you chose it.
FL Florida’s windshield rule doesn’t reach them, so your deductible applies.
Neither state’s rule names sunroof glass, so your policy wording decides.
If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.
Reviews
This is the 2nd time I used this company and they were as good the 2nd time as they were the first. Awesome customer service!! Highly recommend.
Excellent service, very punctual, reliable, easy to work and outstanding quality of work. I highly recommend their services.
The technician arrived on time, did excellent work, and made sure everything was installed correctly before leaving. The quality of the windshield and workmanship exceeded my expectations, and the pricing was fair and transparent.
The people at Bang AutoGlass are the best, they go out of their way to give the best service and customer service.
Have your Mercury policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.
Usually, through the comprehensive part of your Mercury auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.
Mercury’s online portal takes auto and property claims, but its claims page says to call (800) 503-3724 to submit a claim for auto glass.
Mercury calls it a 24/7 claims hotline. Its page doesn’t list separate hours for glass.
Arizona drivers can choose any glass shop unless the policy contract says otherwise. On a Florida personal auto policy, Mercury may not require a particular company for windshield work; a discount you took for a set repair arrangement is the exception, so check your policy. More on who picks the glass shop.
In Florida, a policy with comprehensive coverage carries no deductible for windshield damage. In Arizona, it depends on whether you added full glass coverage. We check your declarations page before booking.
Ask Mercury or your agent. We don’t predict rates.
Mon–Sat, 8am–6pm
