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Security National is one of the Bristol West insurance companies, so its windshield claims start at bristolwest.com, in the Bristol West app or by phone. We check your coverage first, then help you file.
Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.
Prefer to text? (877) 350-5962
Free quote
Choose insurance as the way you pay; we ask about your Security National policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.
Step by step
Your policy papers may say Bristol West rather than Security National. Both lead to the same claims desk, and these steps work either way.
Call (877) 994-5277 or send the car’s details and a picture of the damage. We confirm which windshield your VIN takes and go through the policy with you.
Pick Report a Claim on bristolwest.com, open 24 hours, or use the Bristol West app. The phone line, 1-800-274-7865, runs Monday to Friday, 8am to 7pm Eastern.
If you’re asked where the glass will be replaced, answer Bang AutoGlass and (877) 994-5277, and hold on to the claim number.
Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.
Florida
A liability-only policy doesn’t cover glass.
Check my coverageBeyond the windshield
Florida’s windshield rule doesn’t reach them, so your deductible applies.
Florida’s windshield rule doesn’t reach sunroof glass, so your policy wording and deductible decide.
If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.
Reviews
Great service loved how I was treated and the price was great as well!
So easy to work with and so efficient. They replaced my windshield and I was extremely happy with the outcome and over all process and experience. Very professional and customer service oriented. 10/10 recommend
This is the 2nd time I used this company and they were as good the 2nd time as they were the first. Awesome customer service!! Highly recommend.
The people at Bang AutoGlass are the best, they go out of their way to give the best service and customer service.
Have your Security National policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.
Usually, through the comprehensive part of your Security National auto policy; a liability-only policy doesn’t pay for your own glass. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.
Bristol West lists Security National Insurance Company, a Florida company, among its insurers. Claims on those policies are reported through Bristol West’s website, app and claims line.
Online reporting at bristolwest.com is available around the clock. The claims phone, 1-800-274-7865, is staffed weekdays from 8am to 7pm Eastern.
Bristol West doesn’t publish one. Glass damage goes through the same online report or claims line as other losses.
Not on windshield damage, as long as the Florida policy has comprehensive coverage. Door, rear and sunroof glass go by the policy’s terms and deductible. We check yours before booking.
On a Florida personal auto policy, the insurer may not require you to use a particular company for windshield glass. A policy sold with a discount for a set repair arrangement is the one case to check. Name us when you report the claim. More on who picks the glass shop.
Mon–Sat, 8am–6pm
