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Insurance claim help

Star Casualty windshield claim

Call us before you report a Star Casualty claim. Many drivers in Florida pay $0 out of pocket.

Free coverage check. We help you file the claim.

Same-day appointments available

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  1. Call Bang AutoGlass first
  2. Report the claim to Star Casualty
  3. We come to you
Pembroke Pines, Florida
A completed Bang AutoGlass mobile windshield replacement in Pembroke Pines, Florida
Start your claim

How to start a Star Casualty glass claim

Star Casualty sells its policies through independent agents in Florida, Georgia, Arkansas, Tennessee, Nebraska and Kentucky, not Arizona. It asks policyholders to report a claim right away, by phone or with the online claim form on its site. Keep the claim number it gives you; we use it with your policy details to plan the visit.

  1. Call Bang AutoGlass first

    On a Florida policy with comprehensive coverage, the windshield deductible does not apply. We check your Star Casualty coverage before you report the claim. Call us at (877) 994-5277.

  2. Report the claim to Star Casualty

    Call 1-877-STAR-210 (877-782-7210), the claims number on Star Casualty's site, or use its online claim form. Star Casualty asks you to report a claim right away. When you open the claim, you can ask for Bang AutoGlass by name.

  3. Keep the claim number

    Have your policy number, the date the glass broke and where the car is parked. Write down the claim number Star Casualty gives you and share it when you book.

  4. We come to you

    Most jobs take 30–45 minutes. We bill the insurer directly. We offer calibration during the same visit where the procedure can be done on site.

Verified against official carrier pages · Last reviewed October 2026. Bang AutoGlass is an independent auto glass company, not affiliated with or endorsed by Star Casualty.

State coverage rules

Star Casualty windshield coverage and your state's law

Star Casualty policies in Florida

Under Fla. Stat. § 627.7288, Florida's windshield deductible does not apply when the policy has comprehensive or combined additional coverage. The rule does not cover door, rear, quarter, or sunroof glass.

Fla. Stat. § 627.7291 says a person may not require a particular company or location for covered Florida personal-lines windshield claims. An insured may have accepted a policy with a windshield repair arrangement, so check the policy terms.

Read the Florida law guide

Driving on an Arizona policy? Read our Arizona glass coverage guide.

Google reviews

Reviews from our Google profiles

  • Google 4.7
  • 350+ reviews across our Google profiles
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  • Latest review: September 2026
  • “Bang AutoGlass and their mobile windshield replacement service made it super easy for me to get my windshield replaced! Thank you guys”
    Anya Mancinelli · Google review · Tampa Bay profile · September 9, 2026

Read all Google reviews:PhoenixTampa BayOrlandoMiamiTucsonJacksonville

Where we come to you

We serve Orlando, Jacksonville, Tampa, Miami, West Palm Beach and the Fort Myers area.

Check your coverage

Get help with your Star Casualty windshield claim

Tell us about your vehicle and damaged windshield. We will call to confirm the details and help you file your claim.

What happens next

  1. We call to confirm your vehicle, glass, and location.
  2. We check your Star Casualty coverage with you.
  3. We come to you and bill the insurer directly when coverage applies.

What to have ready

  • Claim number, if you already filed
  • Policy number, if you have not filed
  • Vehicle year, make, and model
  • VIN, if you can reach it
  • Address where the car will be parked

Start anyway. We can fill in missing details with you on the phone.

Step 1 of 2

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Common claim questions

Star Casualty windshield claim questions

How do I report a Star Casualty glass claim?
Star Casualty takes claims by phone at 1-877-STAR-210 and through the online claim form on its website, and it asks you to report a claim right away. Have your policy number and the damage details ready, and keep the claim number you receive. Call us first if you want a free coverage check before you report it.
Does Florida's windshield rule apply to my Star Casualty policy?
Fla. Stat. § 627.7288 applies to policies issued in Florida. If your Star Casualty policy was written in Florida and has comprehensive or combined additional coverage, the deductible does not apply to windshield damage. Door, rear, quarter and sunroof glass keep the normal deductible. A policy written in another state follows its own terms, so check your declarations page.
I am in Arizona on a Star Casualty policy. Can you still help?
Yes. We come to you in the Phoenix and Tucson areas. Star Casualty does not sell policies in Arizona, so read the glass terms of the policy you bought at home; Arizona's full-glass option is an election on Arizona policies. We check your coverage free and help you report the claim.
Does a Star Casualty windshield claim cover camera calibration?
That depends on your policy, so ask Star Casualty. Florida law requires a glass shop to tell you in writing or electronically whether ADAS calibration is needed with the work, and we give you that notice. Where the procedure can be done on site, we offer calibration during the same visit.
Will a Star Casualty glass claim raise my premium?
Only Star Casualty can say how a glass claim affects your policy, so ask your agent or Star Casualty before you report it. We never pressure you to file a claim.

Find your insurance company

Search our claim guides for the company on your policy. Each guide shows official claim steps and state coverage rules.

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Need help with a Star Casualty windshield claim?

Call Bang AutoGlass for a free coverage check, claim help, and mobile windshield replacement at your home or work.

Same-day appointments available

  • 4.7out of 5 stars on Google
  • 350+reviews across our Google profiles
  • 14,000+completed installs
  • Latest review: September 2026