Phoenix & Tucson areasTampa, Orlando, Miami & Jacksonville areas
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Star Casualty takes windshield and other claims by phone or on an online claim form. We check your coverage first, then help you file.
Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.
Prefer to text? (877) 350-5962
Free quote
Choose insurance as the way you pay; we ask about your Star Casualty policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.
Step by step
Star Casualty’s online form is built for any auto loss, so some boxes won’t fit a cracked windshield. Its own instructions cover that.
Tell us the vehicle and the damage, or call (877) 994-5277. We match the windshield by VIN and look at your Star Casualty policy with you.
Call 1-877-STAR-210 (877-782-7210), or fill in the Report A Claim form on starcasualty.com. Where a required box doesn’t apply, the form says to type UNKNOWN.
When Star Casualty follows up, name Bang AutoGlass and (877) 994-5277 as the shop you chose.
Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.
Arizona
Every Arizona policy reads differently. We go through yours with you.
Check my coverageFlorida
A liability-only policy doesn’t cover glass in either state.
Check my coverageBeyond the windshield
AZ Arizona’s full glass option names door and window glass, so it reaches them when you chose it.
FL Florida’s windshield rule doesn’t reach them, so your deductible applies.
Neither state’s rule names sunroof glass, so your policy wording decides.
If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.
Reviews
Great service loved how I was treated and the price was great as well!
I was able to get my windshield replaced on my jeep, it was fast and no stress! Thank you for the relief Alec!!!! I will definitely refer your services.
This is the 2nd time I used this company and they were as good the 2nd time as they were the first. Awesome customer service!! Highly recommend.
The technician arrived on time, did excellent work, and made sure everything was installed correctly before leaving. The quality of the windshield and workmanship exceeded my expectations, and the pricing was fair and transparent.
Have your Star Casualty policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.
Usually, through the comprehensive part of your Star Casualty auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.
By phone at 1-877-STAR-210, or with the Report A Claim form on its website. The form has no separate glass option, so describe the windshield damage in the remarks.
Star Casualty’s form says to type UNKNOWN in any required field you can’t fill, except phone numbers and ZIP codes.
On a policy issued in Florida with comprehensive or combined additional coverage, the deductible doesn’t apply to windshield damage. Door, rear and sunroof glass keep the deductible your policy sets. On an Arizona policy, a covered windshield skips the deductible only if you elected full glass coverage.
For a Florida windshield claim on a personal auto policy, Star Casualty may not require a particular company. The exception is a policy you accepted with a repair arrangement in return for a discount, so check yours. Arizona allows any glass shop unless the policy contract says otherwise. More on who picks the glass shop.
When the camera needs recalibrating after the new glass, we let you know up front, before any work starts. Whether your policy pays for it is a question for Star Casualty.
Mon–Sat, 8am–6pm
