Champagne-colored SUV parked beside a pink stucco building in bright sunshine

Phoenix & Tucson areasTampa, Orlando, Miami & Jacksonville areas

Tokio Marine America glass claim in AZ & FL.

4.7 on Google 400+ reviews 14,000+ jobs

Tokio Marine America insures business vehicles such as service fleets, and it takes windshield and other auto claims through a phone and email reporting service. We look at the policy with you, then help you file.

Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.

Prefer to text? (877) 350-5962

Free quote

Get a windshield quote before you file.

Choose insurance as the way you pay; we ask about your Tokio Marine America policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.

  • Coverage checked before you book
  • We help you file your claim
  • We bill your insurer directly

Step 1 of 4 · Glass

Which glass?
Your vehicle

Is there a camera behind the rearview mirror?

Unsure? Text us a photo of the glass

Where is the car?

We come to your home or work in the Phoenix and Tucson areas and the Tampa, Orlando, Miami, Jacksonville and West Palm Beach areas.

How are you paying?

Where should we send your quote?

4.7 on GoogleLifetime workmanship warrantyRather text? (877) 350-5962

Step by step

How to start a Tokio Marine America glass claim.

Many Tokio Marine America policies cover a company’s vehicles, so the driver and the fleet contact may both be part of the claim. These steps keep one claim number for everyone.

  1. Quote the glass first

    Call (877) 994-5277 or send a photo with the year, make and model. We match the windshield to the VIN and go through the business policy with you.

  2. Report to Tokio Marine America

    Call its reporting service at 1-877-567-7486, open 24/7/365, or email claims@ACTEC.net. Have the policy number ready.

  3. Pass our name to the adjuster

    If an adjuster is assigned, contact them directly and say Bang AutoGlass, (877) 994-5277, will do the glass.

  4. We come to you

    Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.

Tokio Marine America glass claims in Arizona and Florida

Florida

The windshield
has its own rule on a policy with comprehensive

  • The deductible doesn’t apply to windshield damage
  • Door, rear and sunroof glass: your policy’s terms and deductible apply
  • We check your policy before booking

A liability-only policy doesn’t cover glass in either state.

Check my coverage

Beyond the windshield

Other glass on a Tokio Marine America claim.

  1. Door and back glass

    AZ Arizona’s full glass option names door and window glass, so it reaches them when you chose it.

    FL Florida’s windshield rule doesn’t reach them, so your deductible applies.

    Door glass Rear glass

  2. Sunroof glass

    Neither state’s rule names sunroof glass, so your policy wording decides.

    Sunroof glass

  3. The camera behind the mirror

    If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.

    ADAS calibration

Reviews

4.7 on Google from 400+ reviews

Great service loved how I was treated and the price was great as well!

Lea CrowGoogle review · Tampa profileSeptember 5, 2026
  • Excellent service, very punctual, reliable, easy to work and outstanding quality of work. I highly recommend their services.

    Guillermo RuedaGoogle review · Miami profileMay 6, 2025
  • This is the 2nd time I used this company and they were as good the 2nd time as they were the first. Awesome customer service!! Highly recommend.

    Chris CusterGoogle review · Tampa profileSeptember 28, 2026
  • The technician arrived on time, did excellent work, and made sure everything was installed correctly before leaving. The quality of the windshield and workmanship exceeded my expectations, and the pricing was fair and transparent.

    Daniel EvansGoogle review · Phoenix profileAugust 20, 2026

Our Google profiles

The 4.7 and 400+ come from our Google profiles in both states.

Read more reviews

Tokio Marine America claim answers.

Have your Tokio Marine America policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.

Does Tokio Marine America cover windshield replacement in Arizona and Florida?

Usually, through the comprehensive part of your Tokio Marine America auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.

How do I report glass damage to Tokio Marine America?

Call its claim reporting service, 1-877-567-7486, open 24/7/365, or email claims@ACTEC.net with the policy number. Tokio Marine America publishes no separate glass line.

I already have an adjuster. Who do I call?

Tokio Marine America asks you to contact your assigned adjuster directly. If you don’t have their details, the claims customer service line on tmamerica.com can connect you.

Do Arizona and Florida glass rules cover a company vehicle?

Arizona’s full glass offer rule is written for private passenger policies, and Florida’s shop rule covers personal auto policies, so a business policy follows its own terms. In Florida, a policy with comprehensive coverage carries no deductible on windshield damage. We check before booking.

Can you replace glass on more than one fleet vehicle?

Yes. Send us each vehicle’s VIN and photo and we quote them one by one. Each one may need its own claim with Tokio Marine America.

Will a glass claim change our premium?

Ask Tokio Marine America or your broker. Business auto pricing depends on the insurer and the account, and we don’t predict it. More on glass claims and your rate.

Mon–Sat, 8am–6pm

Need a Tokio Marine America windshield replacement? Get your quote first.

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