Travelers windshield replacement Arizona and Florida
We're a mobile auto glass shop serving Arizona and Florida. Tell us you're insured with Travelers and we'll verify your coverage, handle the claim paperwork, and come to you — usually next-day.
Travelers writes policies in both of our service states, and that single fact changes your answer more than anything else on this page. A Florida-written policy and an Arizona-written policy handle windshield deductibles under completely different statutes. Here is what happens next, in the state you actually live in.
How a Travelers glass claim works
- 1. You call or book online. Tell us it's a Travelers policy and give us your vehicle, the damage, and where you want us to meet you.
- 2. We verify your coverage — free. We confirm what your policy actually covers before anything is scheduled, so there are no surprises.
- 3. We handle the claim paperwork. We file it and walk you through anything Travelers needs from you directly.
- 4. We come to you. Home, work, or roadside — most jobs take 30–45 minutes, plus recalibration where your vehicle needs it.
Travelers claims in Arizona
Arizona gives you three protections worth knowing before you file. Under A.R.S. § 20-264, every insurer selling comprehensive coverage in Arizona — Travelers included — must offer you a zero-deductible full safety-glass option. If you carry it, your windshield replacement is $0 out of pocket. Under A.R.S. § 20-263, an insurer may not raise your premium over an accident you did not cause — the normal treatment for glass damage from road debris. And under A.R.S. § 20-469, the choice of glass shop is yours — not your insurer's.
We serve the Valley and beyond: Phoenix, Mesa, Scottsdale, Chandler, Gilbert, Tempe, Glendale, and every Arizona city we serve. Full detail on state coverage rules is on our Arizona insurance guide.
Travelers claims in Florida
Florida is the strongest windshield state in the country for drivers. Under Fla. Stat. § 627.7288, an auto policy with comprehensive coverage must replace your windshield with no deductible — so a Travelers comprehensive policy generally means $0 out of pocket on a windshield replacement. The statute covers windshield replacement specifically; door, quarter, rear, and sunroof glass follow your normal deductible.
We serve Tampa Bay, Orlando, Miami, St. Petersburg, Clearwater, and cities across Florida. The full statute breakdown is on our Florida windshield law page.
Travelers glass claims — common questions
I have Travelers — will I pay a deductible for my windshield?+
It depends entirely on which state issued your policy. Florida law (Fla. Stat. 627.7288) requires insurers to waive the deductible for windshield replacement when the policy includes comprehensive coverage — that covers the front windshield only, not door, quarter, rear or sunroof glass. Arizona law (A.R.S. 20-264) requires insurers to offer optional no-deductible safety-glass coverage, which is an option you had to have elected. Check your declarations page for a full-glass or safety-glass endorsement; if it is not listed, your comprehensive deductible applies. Travelers can confirm exactly what is on your policy.
Do I need a referral or dispatch number before you can come out?+
Generally no. Travelers offers a dedicated auto glass claim path — individuals can report a glass claim online, and there is a separate line for business and fleet policies — and what it produces is a claim number. Almost all Travelers customers reach us with just that claim number, not a separate third-party dispatch number, and the claim number is all we need to open the file. Travelers' published guidance also states that your shop bills them directly and you are responsible only for any applicable deductible. And in both Arizona and Florida, the choice of glass shop is yours.
My Toyota has a camera behind the windshield — is recalibration included?+
Yes, recalibration is part of the replacement rather than a separate service. Toyota Safety Sense, Honda Sensing, Ford Co-Pilot360 and Kia's forward collision-avoidance systems all mount a forward-facing camera to the windshield, so removing that glass breaks the camera's alignment to the road. Your VIN tells us whether the manufacturer specifies a static target procedure, a dynamic road procedure, or both. Because we work mobile, a static calibration needs level ground and open space in front of the vehicle — a garage, carport or flat driveway works best, so let us know where the vehicle will be parked.
Do I file the Travelers claim myself?+
You don't have to. Tell us it's a Travelers policy when you book and we handle the claim paperwork and walk you through the filing — that's included, not an add-on. Have your policy number and the date the damage happened handy and we take it from there.
Will a glass claim raise my Travelers premium?+
Glass claims are filed under comprehensive coverage and are normally treated as not-at-fault events — a rock thrown up by a passing truck isn't something you caused. Arizona law (A.R.S. § 20-263) bars an insurer from raising your premium as a result of an accident you did not cause or significantly contribute to. Rating practices vary by carrier and policy, so if this is a concern, ask Travelers directly how a comprehensive glass claim is treated on your policy.
How fast can you replace my windshield?+
Next-day appointments are typically available across Arizona and Florida, and we come to you — home, work, or roadside. Booking is open 24/7 online or by phone at (877) 994-5277. We confirm your exact window once we've verified your glass and your Travelers coverage.
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Don't see yours? We bill every major carrier — see how insurance works with us or just call (877) 994-5277.
Insured with Travelers? Let's get your glass handled.
We verify your coverage free, file the claim, and come to you across Arizona and Florida — usually next-day.
We reply within minutes during business hours.