White sedan in the parking lot of a low tan building, with palm trees and agave

Phoenix & Tucson areasplus the listed cities

Acuity windshield replacement claims in Arizona.

4.7 on Google 400+ reviews 14,000+ jobs

Acuity, a mutual insurer that sells through local agents, takes windshield and other claims on a personal or a business form at acuity.com, or by phone at any hour. We read the policy with you and help you file.

Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.

Prefer to text? (877) 350-5962

Free quote

Get a windshield quote before you file.

Choose insurance as the way you pay; we ask about your Acuity policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.

  • Coverage checked before you book
  • We help you file your claim
  • We bill your insurer directly

Step 1 of 4 · Glass

Which glass?
Your vehicle

Is there a camera behind the rearview mirror?

Unsure? Text us a photo of the glass

Where is the car?

We come to your home or work in the Phoenix and Tucson areas and the Tampa, Orlando, Miami, Jacksonville and West Palm Beach areas.

How are you paying?

Where should we send your quote?

4.7 on GoogleLifetime workmanship warrantyRather text? (877) 350-5962

Step by step

How to start an Acuity glass claim.

Acuity has no glass-only form, so a windshield goes in as an auto claim. Pick the personal or business form to match the name on your ID card.

  1. Get the windshield quoted

    Call (877) 994-5277 or send the year, make and model with a photo. We confirm the glass by VIN and go over the Acuity policy with you.

  2. File with Acuity

    On acuity.com/claims, choose the personal or the business claim form. Acuity also answers 800-242-7666 around the clock, weekends and holidays included, and your local agent can help.

  3. Name your glass shop

    When Acuity’s claims representative reaches out, give Bang AutoGlass and (877) 994-5277 as the shop.

  4. We come to you

    Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.

Acuity glass claims in Arizona

Beyond the windshield

Other glass on an Acuity claim.

  1. Door and back glass

    Arizona’s full glass option names door and window glass, so it reaches them when you chose it.

    Door glass Rear glass

  2. Sunroof glass

    Arizona’s rule doesn’t name sunroof glass, so your policy wording decides.

    Sunroof glass

  3. The camera behind the mirror

    If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.

    ADAS calibration

Reviews

4.7 on Google from 400+ reviews

Great company to work with! Super efficient on helping my with my cracked windshield and they even follow up with making sure it’s held up well over the year! Definitely recommend!

Ashley OngGoogle review · Phoenix profileJune 9, 2026
  • Great service! Tech had good communication and now I have a new windshield, looks awesome thanks Bang!

    Cole BradleyGoogle review · Phoenix profileAugust 19, 2026
  • The technician arrived on time, did excellent work, and made sure everything was installed correctly before leaving. The quality of the windshield and workmanship exceeded my expectations, and the pricing was fair and transparent.

    Daniel EvansGoogle review · Phoenix profileAugust 20, 2026

Our Google profiles

The 4.7 and 400+ come from our Google profiles in both states.

Read more reviews

Acuity claim answers.

Have your Acuity policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.

Does Acuity cover windshield replacement in Arizona?

Usually, through the comprehensive part of your Acuity auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. We check your policy before booking.

What number do I call for an Acuity glass claim?

Acuity lists 800-242-7666 for claims, open 24/7, including weekends and holidays. It is a general claims line; Acuity publishes no separate glass number.

Can I file an Acuity claim online?

Yes. acuity.com/claims has one form for personal claims and one for business claims. Acuity says the claim can be tracked online within one business day.

My Acuity card lists a business. Does full glass coverage apply?

Arizona requires insurers to offer full glass coverage on private passenger policies with comprehensive, as an option you choose. A business auto policy follows its own glass terms, so we read it with you before booking.

Can I pick Bang AutoGlass on an Acuity claim?

In Arizona you can choose any glass shop unless your policy contract says otherwise. If Acuity suggests a shop, it has to tell you about that choice at the same time. More on who picks the glass shop.

Does a windshield claim raise an Acuity premium?

Acuity or your agent can answer that. Rating rules differ by company and policy, so we don’t forecast premiums. More on glass claims and your rate.

Mon–Sat, 8am–6pm

Need an Acuity windshield replacement? Get your quote first.

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