Phoenix & Tucson areasplus the listed cities
4.7 on Google 400+ reviews 14,000+ jobs
American Access Casualty claims are reported through Kemper, which has an Auto Glass option for a cracked windshield or other glass-only damage. We check your coverage first, then help you file.
Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.
Prefer to text? (877) 350-5962
Free quote
Choose insurance as the way you pay; we ask about your American Access policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.
Step by step
Kemper’s claim page lists American Access Casualty’s own phone line beside the online glass option. Either works; we’d price the glass first.
Share the year, make and model, or call (877) 994-5277. We match the glass by VIN and review your American Access policy with you.
On kemper.com’s Report a Claim page, choose Auto Glass, meant for damage to vehicle glass only. Or call 630-645-7755, the American Access Casualty claims line.
When you’re asked about a shop, give our name and (877) 994-5277. Note the claim number you get.
Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.
Arizona
Every Arizona policy reads differently. We go through yours with you.
Check my coverageBeyond the windshield
Arizona’s full glass option names door and window glass, so it reaches them when you chose it.
Arizona’s rule doesn’t name sunroof glass, so your policy wording decides.
If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.
Reviews
Great service! Tech had good communication and now I have a new windshield, looks awesome thanks Bang!
The technician arrived on time, did excellent work, and made sure everything was installed correctly before leaving. The quality of the windshield and workmanship exceeded my expectations, and the pricing was fair and transparent.
Great company to work with! Super efficient on helping my with my cracked windshield and they even follow up with making sure it’s held up well over the year! Definitely recommend!
Have your American Access policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.
Usually, through the comprehensive part of your American Access auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. We check your policy before booking.
American Access Casualty is listed on Kemper’s Report a Claim page with its own phone number, 630-645-7755, for new and existing claims. The online Auto Glass option sits on the same page.
Kemper labels Auto Glass for damage to vehicle glass only. A cracked windshield with nothing else harmed fits that description.
For an Arizona policy, full glass coverage is the deciding point: elected, and a covered windshield has no deductible; not elected, and the comprehensive deductible applies. We go through your policy before booking.
In Arizona, you can choose any glass shop unless your policy contract says otherwise. If Kemper or American Access suggests a shop, it must tell you at the same time that the choice is yours. More on who picks the glass shop.
Some cars need it after a new windshield. If yours does, you hear it from us up front, before any work starts. Ask American Access Casualty whether the policy covers it.
Mon–Sat, 8am–6pm
