American Hallmark windshield claim in Arizona

Start by contacting American Hallmark directly using the claim method listed on your policy materials. State that the loss is glass only. Have your policy number, vehicle details, damage date, and location ready. Save the claim or referral number you receive. Share it when you call Bang AutoGlass for a free coverage check and help filing the claim.

On an Arizona policy, the answer depends on whether you elected the full-glass option under A.R.S. § 20-264. That option has no deductible for covered windshield, door, and window glass. If you did not elect it, your comprehensive deductible applies. Under Fla. Stat. § 627.7288, Florida's windshield deductible does not apply to covered windshield damage on a policy delivered or issued there; other glass remains subject to the comprehensive deductible. Confirm your policy state with American Hallmark.

In Arizona, A.R.S. § 20-469 gives you the right to choose a glass facility unless the policy contract says otherwise. If a policy was issued in Florida, Fla. Stat. § 627.7291 generally bars requiring a particular company or location, though you may have accepted a policy with a windshield repair arrangement. Ask American Hallmark to confirm your contract terms.

Do not assume ADAS calibration is included with every American Hallmark glass claim. Coverage and required claim steps depend on the vehicle, policy, and loss. If calibration is needed, Bang AutoGlass can provide calibration during the same visit where the procedure can be done on site. Confirm with American Hallmark that calibration is part of your claim before the appointment.

No fixed answer applies to every claim. Ask American Hallmark how it will treat your glass claim. We never pressure you to file a claim.