Phoenix & Tucson areasplus the listed cities
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American Hallmark policyholders report a windshield claim on Hallmark’s online form or its Personal Lines claims line. We check your coverage first, then help you file.
Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.
Prefer to text? (877) 350-5962
Free quote
Choose insurance as the way you pay; we ask about your American Hallmark policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.
Step by step
Hallmark’s claim form asks for the policy type, the date and time, where it happened and photos. Gather those with us, then report it.
Tell us the vehicle and what cracked, or call (877) 994-5277. We match the glass by VIN and look at your policy with you.
Use the Report a Claim form on hallmarkgrp.com and pick Personal Auto, or call 800-486-4255, Hallmark’s Personal Lines claims line.
Add it to the damage description, or tell the adjuster: you’d like Bang AutoGlass, reachable at (877) 994-5277.
Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.
Arizona
Every Arizona policy reads differently. We go through yours with you.
Check my coverageBeyond the windshield
Arizona’s full glass option names door and window glass, so it reaches them when you chose it.
Arizona’s rule doesn’t name sunroof glass, so your policy wording decides.
If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.
Reviews
The technician arrived on time, did excellent work, and made sure everything was installed correctly before leaving. The quality of the windshield and workmanship exceeded my expectations, and the pricing was fair and transparent.
Great company to work with! Super efficient on helping my with my cracked windshield and they even follow up with making sure it’s held up well over the year! Definitely recommend!
Great service! Tech had good communication and now I have a new windshield, looks awesome thanks Bang!
Have your American Hallmark policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.
Usually, through the comprehensive part of your American Hallmark auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. We check your policy before booking.
Hallmark’s Report a Claim page has an online form for policyholders; choose Personal Auto as the policy type. By phone, Hallmark lists 800-486-4255 for Personal Lines claims. Neither is a glass-only path, so say plainly that only the glass is damaged.
Yes. The online form has a place to attach photos of the damage. A straight-on shot of the whole windshield and a close one of the crack both help.
Look for full glass coverage on your Arizona policy. A covered windshield has no deductible only if you elected it; without it, the comprehensive deductible applies. We confirm it with you before booking.
In Arizona you can pick any glass shop unless the policy contract says otherwise. Tell Hallmark you want Bang AutoGlass. More on who picks the glass shop.
Ask Hallmark. Each insurer sets its own rating rules, so we can’t predict the effect. More on glass claims and your rate.
Mon–Sat, 8am–6pm
