Silver SUV on a concrete driveway in front of a stucco home, tall palm trees behind

Phoenix & Tucson areasTampa, Orlando, Miami & Jacksonville areas

Auto-Owners windshield replacement claims in AZ & FL.

4.7 on Google 400+ reviews 14,000+ jobs

An Auto-Owners glass claim for your windshield goes in online once you sign in to your account, or by phone through Safelite Solutions. We look at your coverage, then help you file.

Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.

Prefer to text? (877) 350-5962

Free quote

Get a windshield quote before you file.

Choose insurance as the way you pay; we ask about your Auto-Owners policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.

  • Coverage checked before you book
  • We help you file your claim
  • We bill your insurer directly

Step 1 of 4 · Glass

Which glass?
Your vehicle

Is there a camera behind the rearview mirror?

Unsure? Text us a photo of the glass

Where is the car?

We come to your home or work in the Phoenix and Tucson areas and the Tampa, Orlando, Miami, Jacksonville and West Palm Beach areas.

How are you paying?

Where should we send your quote?

4.7 on GoogleLifetime workmanship warrantyRather text? (877) 350-5962

Step by step

How to start an Auto-Owners glass claim.

Auto-Owners runs glass through what it calls its Glass Program, and it says the program lets you pick the shop. This is how a claim with us fits in.

  1. Start with a quote

    Give us the year, make and model online, or phone (877) 994-5277. Once the VIN confirms the right windshield, we go through the Auto-Owners declarations with you line by line.

  2. File the glass claim

    Sign in to your Auto-Owners account and file the glass claim online, or phone Safelite Solutions at the number Auto-Owners lists for Arizona and Florida repairs.

  3. Ask for Bang AutoGlass

    The claim will ask for a shop. Put down Bang AutoGlass and (877) 994-5277, and hang on to the claim number that comes back.

  4. We come to you

    Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.

Auto-Owners glass claims in Arizona and Florida

Florida

The windshield
has its own rule on a policy with comprehensive

  • The deductible doesn’t apply to windshield damage
  • Door, rear and sunroof glass: your policy’s terms and deductible apply
  • We check your policy before booking

A liability-only policy doesn’t cover glass in either state.

Check my coverage

Beyond the windshield

Other glass on an Auto-Owners claim.

  1. Door and back glass

    AZ Arizona’s full glass option names door and window glass, so it reaches them when you chose it.

    FL Florida’s windshield rule doesn’t reach them, so your deductible applies.

    Door glass Rear glass

  2. Sunroof glass

    Neither state’s rule names sunroof glass, so your policy wording decides.

    Sunroof glass

  3. The camera behind the mirror

    If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.

    ADAS calibration

Reviews

4.7 on Google from 400+ reviews

The technician arrived on time, did excellent work, and made sure everything was installed correctly before leaving. The quality of the windshield and workmanship exceeded my expectations, and the pricing was fair and transparent.

Daniel EvansGoogle review · Phoenix profileAugust 20, 2026
  • Outstanding work…made this process look and feel easy.

    Steve AppelGoogle review · Tampa profileJune 14, 2026
  • The people at Bang AutoGlass are the best, they go out of their way to give the best service and customer service.

    ArannyGoogle review · Miami profileSeptember 25, 2026
  • Great service! Tech had good communication and now I have a new windshield, looks awesome thanks Bang!

    Cole BradleyGoogle review · Phoenix profileAugust 19, 2026

Our Google profiles

The 4.7 and 400+ come from our Google profiles in both states.

Read more reviews

Auto-Owners claim answers.

Have your Auto-Owners policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.

Does Auto-Owners cover windshield replacement in Arizona and Florida?

Usually, through the comprehensive part of your Auto-Owners auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.

Who answers the Auto-Owners glass line?

Auto-Owners says its auto glass claims go through Safelite Solutions or Quest Claims Service. For repairs in Arizona and Florida, the number it lists is Safelite Solutions, 877-492-7768.

Can I use my own shop on an Auto-Owners glass claim?

Auto-Owners says its Glass Program lets you have the work done at the shop of your choice. Arizona law lets you choose any glass shop unless your policy contract says otherwise. In Florida, on a personal auto policy, an insurer may not require a particular company for a windshield claim; if you took a discount for a set repair arrangement, check your policy. More on who picks the glass shop.

Do I go through my agent for glass?

You don’t have to. Auto-Owners sends most claims to your independent agent first, but glass claims can be filed online. Your agent can still answer coverage questions.

Is there a deductible on an Auto-Owners windshield claim?

The Auto-Owners glass page doesn’t say, so the answer sits in your policy. In Arizona, if you elected full glass coverage, the windshield is covered without a deductible. In Florida, a policy with comprehensive coverage has no deductible for windshield damage. We check yours before booking.

Do Auto-Owners premiums go up after a glass claim?

Your Auto-Owners agent is the person to ask. Each company and policy rates claims its own way, so we won’t speculate. More on glass claims and your rate.

Mon–Sat, 8am–6pm

Opening an Auto-Owners glass claim? Get your quote first.

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