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The Hanover insures cars for individuals and businesses, and its claims page has a separate link for Hanover Insurance windshield replacement and other auto glass requests. We check the policy with you, then help you file.
Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.
Prefer to text? (877) 350-5962
Free quote
Choose insurance as the way you pay; we ask about your Hanover policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.
Step by step
A glass-only claim with The Hanover can start on its online auto glass request form. Bigger losses go through the account, the app or the claims phone.
Call (877) 994-5277 or text a photo with the vehicle details. We match the windshield to your VIN and look at the Hanover policy, personal or business, with you.
On hanover.com, open Report a claim and choose Submit auto glass request. You can also report in My Hanover Policy, in the Hanover Mobile app or at 800-628-0250.
Where the form or the adjuster asks about a shop, enter Bang AutoGlass and (877) 994-5277.
Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.
Arizona
Every Arizona policy reads differently. We go through yours with you.
Check my coverageFlorida
A liability-only policy doesn’t cover glass in either state.
Check my coverageBeyond the windshield
AZ Arizona’s full glass option names door and window glass, so it reaches them when you chose it.
FL Florida’s windshield rule doesn’t reach them, so your deductible applies.
Neither state’s rule names sunroof glass, so your policy wording decides.
If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.
Reviews
Great service loved how I was treated and the price was great as well!
Tech was responsive and on time, actually early! Window was installed in a timely manner and turned out great.
This is the 2nd time I used this company and they were as good the 2nd time as they were the first. Awesome customer service!! Highly recommend.
The technician arrived on time, did excellent work, and made sure everything was installed correctly before leaving. The quality of the windshield and workmanship exceeded my expectations, and the pricing was fair and transparent.
Have your Hanover policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.
Usually, through the comprehensive part of your Hanover auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.
On hanover.com, the Report a claim page lists Submit auto glass request under its service providers. The same page offers My Hanover Policy, the Hanover Mobile app and the claims line, 800-628-0250.
Yes. The Hanover’s claims page has a Report a claim without logging in option, and the phone line takes reports as well.
Arizona’s full glass offer rule is written for private passenger policies, and Florida’s shop rule covers personal auto policies, so a business policy follows its own glass terms. In Florida, a policy with comprehensive coverage still carries no deductible on windshield damage. We check yours first.
In Arizona you can choose any glass shop unless your policy contract says otherwise. On a Florida personal auto policy, the insurer may not require a particular company for windshield work. Tell The Hanover you picked Bang AutoGlass. More on who picks the glass shop.
Ask The Hanover or your agent. Pricing depends on the company and the policy, and we don’t guess at it. More on glass claims and your rate.
Mon–Sat, 8am–6pm
