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The Hartford keeps a glass claim hotline open around the clock for windshield damage, plus an online glass claim. We look at your policy first, then help you file.
Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.
Prefer to text? (877) 350-5962
Free quote
Choose insurance as the way you pay; we ask about your The Hartford policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.
Step by step
The Hartford’s glass page lets you report and book on one call, or report online. A quote from us first means you already know which shop to name.
Call (877) 994-5277 or send the year, make and model. We price the windshield that fits your VIN and look at your policy from The Hartford, so you know which shop to name when you reach the hotline.
Use the online glass claim on thehartford.com, or call 800-892-8484, the glass hotline it lists as open 24/7.
The hotline can take the claim and set up the work on the same call. To have us do it, say Bang AutoGlass and give (877) 994-5277.
Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.
Arizona
Every Arizona policy reads differently. We go through yours with you.
Check my coverageFlorida
A liability-only policy doesn’t cover glass in either state.
Check my coverageBeyond the windshield
AZ Arizona’s full glass option names door and window glass, so it reaches them when you chose it.
FL Florida’s windshield rule doesn’t reach them, so your deductible applies.
Neither state’s rule names sunroof glass, so your policy wording decides.
If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.
Reviews
I was able to get my windshield replaced on my jeep, it was fast and no stress! Thank you for the relief Alec!!!! I will definitely refer your services.
This is the 2nd time I used this company and they were as good the 2nd time as they were the first. Awesome customer service!! Highly recommend.
The people at Bang AutoGlass are the best, they go out of their way to give the best service and customer service.
The technician arrived on time, did excellent work, and made sure everything was installed correctly before leaving. The quality of the windshield and workmanship exceeded my expectations, and the pricing was fair and transparent.
Have your The Hartford policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.
Usually, through the comprehensive part of your The Hartford auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.
Its auto glass page gives two ways: the online glass claim, or 800-892-8484, a hotline it says is open 24/7, every day of the year. Other auto claims have separate lines for AARP members and everyone else.
The Hartford’s glass page treats a repair and a replacement differently on the deductible. We only replace glass, so ask how a replacement is handled. On an Arizona policy, that turns on whether you elected full glass coverage. On a Florida policy with comprehensive coverage, the deductible doesn’t reach windshield damage. We confirm yours before booking.
Yes; tell the hotline or note it when you report online. Arizona leaves the pick to you, unless your policy contract says otherwise. Florida law says The Hartford may not require you to use a particular company for a windshield claim on a personal auto policy. One thing to look for: a repair arrangement you accepted for a discount. More on who picks the glass shop.
If that camera needs recalibrating after the new glass goes in, we tell you up front, before any work starts. Whether the policy pays for it is a question for The Hartford.
That’s for The Hartford to answer. Pricing rules differ by company and policy, and we can’t predict them. More on glass claims and your rate.
Mon–Sat, 8am–6pm
