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For a windshield claim with Imperial Fire and Casualty, Florida’s insurance regulator lists National General’s site and 1-800-468-3466. We check your coverage first, then help you file.
Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.
Prefer to text? (877) 350-5962
Free quote
Choose insurance as the way you pay; we ask about your Imperial Fire and Casualty policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.
Step by step
Imperial Fire and Casualty claims run through National General’s claims center, which points you to the number printed on your policy card first.
Call (877) 994-5277 or send a photo and the car’s details. We match the glass to your VIN and read your Imperial policy with you.
Call the claims number on your policy card. No card handy? National General’s line, 1-800-468-3466, runs 24 hours a day, and its claims page also offers chat and a glass-only link.
When you’re asked where the glass will be replaced, give Bang AutoGlass and (877) 994-5277, and keep the claim number.
Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.
Florida
A liability-only policy doesn’t cover glass.
Check my coverageBeyond the windshield
Florida’s windshield rule doesn’t reach them, so your deductible applies.
Florida’s windshield rule doesn’t reach sunroof glass, so your policy wording and deductible decide.
If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.
Reviews
The people at Bang AutoGlass are the best, they go out of their way to give the best service and customer service.
Bang AutoGlass and their mobile windshield replacement service made it super easy for me to get my windshield replaced! Thank you guys
Great service loved how I was treated and the price was great as well!
I was able to get my windshield replaced on my jeep, it was fast and no stress! Thank you for the relief Alec!!!! I will definitely refer your services.
Have your Imperial Fire and Casualty policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.
Usually, through the comprehensive part of your Imperial Fire and Casualty auto policy; a liability-only policy doesn’t pay for your own glass. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.
Florida’s Office of Insurance Regulation lists National General’s website and 1-800-468-3466 as the claims contact for Imperial Fire and Casualty Insurance Company. National General describes itself as an Allstate company.
National General’s Report a Claim page has a link for glass-only claims next to its phone and chat options. If your card prints a different claims number, use that one.
In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. Door, rear and sunroof glass follow your policy’s terms and deductible, and a liability-only policy doesn’t cover glass. We check yours before booking.
On a Florida personal auto policy, the insurer may not require a particular company for windshield work. If you accepted a discount for a set repair arrangement, check your policy terms. More on who picks the glass shop.
Ask National General or your agent. Rates depend on the company and the policy, and we can’t predict them. More on glass claims and your rate.
Mon–Sat, 8am–6pm
