Infinity windshield replacement Arizona and Florida
We're a mobile auto glass shop serving Arizona and Florida. Tell us you're insured with Infinity and we'll verify your coverage, handle the claim paperwork, and come to you — usually next-day.
Will Infinity charge you a deductible?
It depends on which state your policy was written in — the two states run completely different rules.
Arizona
If your policy includes optional zero-deductible full-glass coverage, your deductible is $0. Otherwise, your comprehensive deductible applies. A.R.S. § 20-264.
Florida
With qualifying comprehensive coverage, Florida waives the windshield deductible. Door, rear, quarter and sunroof glass use the policy's normal deductible. Fla. Stat. § 627.7288.
Bang AutoGlass job records include 100+ billed jobs associated with Infinity policies across Arizona and Florida. This job history does not imply endorsement or partnership with Infinity.
General information, not legal or insurance advice — coverage varies by policy, and we confirm yours free before any work. Full state rules: the Arizona full glass guide · the Florida windshield law guide.
How to file with Infinity
- 1. Open the glass claim with Infinity.Most carriers take glass claims through their app, their website, or the claims number on your policy card — say "glass only" and it's usually the fastest lane they have.
- 2. Answer the basics.They'll ask for your policy number, the date the damage happened, and which glass is damaged — plus roughly where the break sits and how big it is.
- 3. Write down the number they give you. Some carriers issue a claim number directly; others route glass through an administrator and hand you a referral number instead. Either one is all we need — the notes below cover what to expect from Infinity.
- 4. Or skip all of it. Tell us it's an Infinitypolicy and we file the claim with you start to finish — that's included, not an add-on.
What to have ready
- Your claim number — if you already filed
- Your policy number — if you haven't
- Year, make, and model
- The VIN, if it's reachable — two same-trim cars can take different glass
- The ZIP code where the car will be parked
Missing something? Start anyway — we'll fill the gaps with you on the phone.
How an Infinity glass claim works with us
- 1. You call or book online. Tell us it's an Infinity policy and give us your vehicle, the damage, and where you want us to meet you.
- 2. We verify your coverage — free. We confirm what your policy actually covers before anything is scheduled, so there are no surprises.
- 3. We handle the claim paperwork. We file it and walk you through anything Infinity needs from you directly.
- 4. We come to you. Home, work, or roadside — most jobs take 30–45 minutes, plus recalibration where your vehicle needs it.
14,000+
Windshields replaced
4.7
Rated on Google
200+
Cities across AZ & FL
52
Vehicle makes serviced
Every windshield replacement comes with OEM-quality glass, a lifetime workmanship warranty for as long as you own the vehicle, and ADAS recalibration to factory spec when the vehicle needs it.
Infinity policies show up on both sides of our service area, and Arizona and Florida handle windshield deductibles by completely different rules. Infinity glass claims also tend to run straight through the carrier rather than a third-party dispatcher. Here is what that means for getting your glass replaced at your driveway or workplace.
Infinity claims in Arizona
Arizona gives you three protections worth knowing before you file. Under A.R.S. § 20-264, every insurer selling comprehensive coverage in Arizona — Infinity included — must offer you a zero-deductible full safety-glass option. If you carry it, your windshield replacement is $0 out of pocket. Under A.R.S. § 20-263, an insurer may not raise your premium over an accident you did not cause — the normal treatment for glass damage from road debris. And under A.R.S. § 20-469, the choice of glass shop is yours — not your insurer's.
We serve the Valley and beyond: Phoenix, Mesa, Scottsdale, Tempe, and every Arizona city we serve. Full detail on state coverage rules is on our Arizona insurance guide.
Infinity claims in Florida
Florida is the strongest windshield state in the country for drivers. Under Fla. Stat. § 627.7288, an auto policy with comprehensive coverage must replace your windshield with no deductible — so an Infinity comprehensive policy generally means $0 out of pocket on a windshield replacement. The statute covers windshield replacement specifically; door, quarter, rear, and sunroof glass follow your normal deductible.
We serve Tampa Bay, Orlando, Miami, West Palm Beach, Jacksonville, St. Petersburg, Clearwater, and cities across Florida. The full statute breakdown is on our Florida windshield law page.
Where we come to you in Arizona and Florida
Infinity glass claims — common questions
Will I owe a deductible on a windshield replacement with my Infinity policy?+
It depends entirely on which state your policy was written in. In Florida, Florida law (Fla. Stat. 627.7288) requires insurers to waive the deductible for windshield replacement when the policy includes comprehensive coverage — windshield only, and only if comprehensive is on the policy. In Arizona, Arizona law (A.R.S. 20-264) requires insurers to OFFER optional no-deductible safety-glass coverage, which means someone had to have elected that option for it to apply. If it was not elected, your ordinary comprehensive deductible applies. Your declarations page answers this in both states.
Infinity did not give me a referral or dispatch number. Is something wrong?+
No — that is normal for this carrier. Infinity glass claims generally run through the carrier's own claims operation rather than a third-party glass administrator, so what you come away with is a claim number rather than a referral number. A claim number is all we need. Call the number printed on your insurance ID card to open it; Infinity-branded policies are commonly serviced under the Kemper claims organization, so the name you hear on the phone may differ from the name on your card.
Does my 2018-or-newer Toyota, Kia or Hyundai need recalibration after the windshield is replaced?+
Very likely, if it has a forward-facing camera mounted to the windshield — which covers most vehicles equipped with Toyota Safety Sense, Hyundai SmartSense, Kia Drive Wise, Ford Co-Pilot360 or Chevrolet's lane-keeping and forward-collision systems. Removing the glass moves the camera, and recalibration is what restores its aim so those systems read the road correctly. Trim levels within one model year differ, so send us the VIN rather than just the year and model and we will confirm the scope before the appointment instead of discovering it in your driveway.
Do I file the Infinity claim myself?+
You don't have to. Tell us it's an Infinity policy when you book and we handle the claim paperwork and walk you through the filing — that's included, not an add-on. Have your policy number and the date the damage happened handy and we take it from there.
Will a glass claim raise my Infinity premium?+
Glass claims are filed under comprehensive coverage. Arizona law (A.R.S. § 20-263) restricts an insurer from increasing a premium as a result of an accident the insured did not cause or significantly contribute to. How a particular glass claim is treated depends on the facts, your policy, and Infinity's rating practices — ask Infinity directly if this is a concern.
How fast can you replace my windshield?+
Next-day appointments are typically available across Arizona and Florida, and we come to you — home, work, or roadside. Booking is open 24/7 online or by phone at (877) 994-5277. We confirm your exact window once we've verified your glass and your Infinity coverage.
Other carriers we bill
Farmers Casualty · Travelers · Root · Esurance · Direct General · Bristol West · Safeco · The General · First Acceptance · AAA · Auto-Owners · United Automobile · Safeway · Assurance America · Legacy Insurance Services · Dairyland · Common Wealth · Mercury Indemnity Company of America · United Insurance Company · Trexis · Nationwide · Tesla Insurance · Farm Bureau · HiRoad
Don't see yours? Browse all carrier claim guides or just call (877) 994-5277 — we verify coverage and file the claim for you.
Need help with a Infinity glass claim?
We verify coverage and file the claim for you. Mobile service and next-day availability in most areas.