Silver SUV on a concrete driveway in front of a stucco home, tall palm trees behind

Phoenix & Tucson areasTampa, Orlando, Miami & Jacksonville areas

Midvale windshield replacement claims in AZ & FL.

4.7 on Google 400+ reviews 14,000+ jobs

A Midvale Home & Auto policy now carries the American Family Insurance name, and its windshield coverage is still underwritten by Midvale Indemnity Company. We review that coverage, then help you file.

Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.

Prefer to text? (877) 350-5962

Free quote

Get a windshield quote before you file.

Choose insurance as the way you pay; we ask about your Midvale policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.

  • Coverage checked before you book
  • We help you file your claim
  • We bill your insurer directly

Step 1 of 4 · Glass

Which glass?
Your vehicle

Is there a camera behind the rearview mirror?

Unsure? Text us a photo of the glass

Where is the car?

We come to your home or work in the Phoenix and Tucson areas and the Tampa, Orlando, Miami, Jacksonville and West Palm Beach areas.

How are you paying?

Where should we send your quote?

4.7 on GoogleLifetime workmanship warrantyRather text? (877) 350-5962

Step by step

How to start a Midvale glass claim.

Midvale doesn’t publish a separate glass number. The claim contact that applies to you is the one on your ID card or in your online account.

  1. Ask us for a price

    Give us the car and a photo of the break, or call (877) 994-5277. Your VIN tells us which windshield fits, and we go over the policy with you.

  2. Report it from your card

    Use the claims contact printed on your Midvale ID card or shown in your online policy account. American Family says claims are still taken 24 hours a day, 365 days a year.

  3. Tell them where the work happens

    If you’re asked for a glass shop, give Bang AutoGlass and (877) 994-5277, and keep the claim number they give you.

  4. We come to you

    Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.

Midvale glass claims in Arizona and Florida

Florida

The windshield
has its own rule on a policy with comprehensive

  • The deductible doesn’t apply to windshield damage
  • Door, rear and sunroof glass: your policy’s terms and deductible apply
  • We check your policy before booking

A liability-only policy doesn’t cover glass in either state.

Check my coverage

Beyond the windshield

Other glass on a Midvale claim.

  1. Door and back glass

    AZ Arizona’s full glass option names door and window glass, so it reaches them when you chose it.

    FL Florida’s windshield rule doesn’t reach them, so your deductible applies.

    Door glass Rear glass

  2. Sunroof glass

    Neither state’s rule names sunroof glass, so your policy wording decides.

    Sunroof glass

  3. The camera behind the mirror

    If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.

    ADAS calibration

Reviews

4.7 on Google from 400+ reviews

Great service! Tech had good communication and now I have a new windshield, looks awesome thanks Bang!

Cole BradleyGoogle review · Phoenix profileAugust 19, 2026
  • Exceptional service ! met all of my needs, definitely recommend

    Robert ClarkeGoogle review · Miami profileAugust 22, 2026
  • Bang AutoGlass and their mobile windshield replacement service made it super easy for me to get my windshield replaced! Thank you guys

    Anya MancinelliGoogle review · Tampa profileSeptember 9, 2026
  • Great company to work with! Super efficient on helping my with my cracked windshield and they even follow up with making sure it’s held up well over the year! Definitely recommend!

    Ashley OngGoogle review · Phoenix profileJune 9, 2026

Our Google profiles

The 4.7 and 400+ come from our Google profiles in both states.

Read more reviews

Midvale claim answers.

Have your Midvale policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.

Does Midvale cover windshield replacement in Arizona and Florida?

Usually, through the comprehensive part of your Midvale auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.

Is my Midvale policy an American Family policy now?

American Family’s notice to Midvale Home & Auto customers says the name and logo on policy papers changed to American Family Insurance, but the underwriting companies did not. Auto is still underwritten by Midvale Indemnity Company.

Do I need a new ID card before I file?

No. American Family says your current ID cards and declaration pages remain valid, and the new name shows up on your documents at a later renewal.

What number do I call?

Use the claims contact on your card or in your online account; claims can be reported around the clock. For help getting into your policy information, American Family lists 1-855-239-1682.

Will the windshield cost me a deductible?

That depends on the policy. In Arizona a windshield is paid without the deductible only when you chose full glass coverage. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We read yours with you first.

Could the claim change my premium?

That’s for American Family or your agent to answer. Premium rules vary by company and policy, and we don’t forecast them. More on glass claims and your rate.

Mon–Sat, 8am–6pm

Need a Midvale windshield replacement? Get your quote first.

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