Silver SUV on a concrete driveway in front of a stucco home, tall palm trees behind

Phoenix & Tucson areasTampa, Orlando, Miami & Jacksonville areas

MetLife Auto windshield replacement claims in AZ & FL.

4.7 on Google 400+ reviews 14,000+ jobs

Former MetLife Auto & Home customers with a windshield claim are served under the Farmers GroupSelect name, and Farmers lists a claims line for them that answers 24/7. We check your coverage, then help you file.

Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.

Prefer to text? (877) 350-5962

Free quote

Get a windshield quote before you file.

Choose insurance as the way you pay; we ask about your MetLife Auto policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.

  • Coverage checked before you book
  • We help you file your claim
  • We bill your insurer directly

Step 1 of 4 · Glass

Which glass?
Your vehicle

Is there a camera behind the rearview mirror?

Unsure? Text us a photo of the glass

Where is the car?

We come to your home or work in the Phoenix and Tucson areas and the Tampa, Orlando, Miami, Jacksonville and West Palm Beach areas.

How are you paying?

Where should we send your quote?

4.7 on GoogleLifetime workmanship warrantyRather text? (877) 350-5962

Step by step

How to start a MetLife Auto glass claim.

Your ID card might print Metropolitan, Economy Preferred or Farmers GroupSelect. The report starts on the same Farmers line whichever name you see.

  1. Have the glass quoted

    Text a photo with the year, make and model, or call (877) 994-5277. We look up the windshield for your VIN and walk through the policy with you.

  2. Call the GroupSelect claims line

    Farmers lists 800-854-6011 for GroupSelect and former MetLife Auto & Home claims, any hour. If you have an agent, Farmers says they can help with policy questions.

  3. Give the shop’s details

    When you’re asked who will replace the glass, say Bang AutoGlass and (877) 994-5277. Note the claim number and your claim representative’s name.

  4. We come to you

    Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.

MetLife Auto glass claims in Arizona and Florida

Florida

The windshield
has its own rule on a policy with comprehensive

  • The deductible doesn’t apply to windshield damage
  • Door, rear and sunroof glass: your policy’s terms and deductible apply
  • We check your policy before booking

A liability-only policy doesn’t cover glass in either state.

Check my coverage

Beyond the windshield

Other glass on a MetLife Auto claim.

  1. Door and back glass

    AZ Arizona’s full glass option names door and window glass, so it reaches them when you chose it.

    FL Florida’s windshield rule doesn’t reach them, so your deductible applies.

    Door glass Rear glass

  2. Sunroof glass

    Neither state’s rule names sunroof glass, so your policy wording decides.

    Sunroof glass

  3. The camera behind the mirror

    If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.

    ADAS calibration

Reviews

4.7 on Google from 400+ reviews

Great service! Tech had good communication and now I have a new windshield, looks awesome thanks Bang!

Cole BradleyGoogle review · Phoenix profileAugust 19, 2026
  • Outstanding work…made this process look and feel easy.

    Steve AppelGoogle review · Tampa profileJune 14, 2026
  • Bang AutoGlass and their mobile windshield replacement service made it super easy for me to get my windshield replaced! Thank you guys

    Anya MancinelliGoogle review · Tampa profileSeptember 9, 2026
  • Great company to work with! Super efficient on helping my with my cracked windshield and they even follow up with making sure it’s held up well over the year! Definitely recommend!

    Ashley OngGoogle review · Phoenix profileJune 9, 2026

Our Google profiles

The 4.7 and 400+ come from our Google profiles in both states.

Read more reviews

MetLife Auto claim answers.

Have your MetLife Auto policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.

Does MetLife Auto cover windshield replacement in Arizona and Florida?

Usually, through the comprehensive part of your MetLife Auto auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.

Who handles MetLife auto claims now?

Farmers took over MetLife Auto & Home, and Farmers says its GroupSelect customers, including former MetLife Auto & Home customers, report claims at 800-854-6011, open 24/7.

My card says Economy Preferred. Is that the same company?

Economy Preferred Insurance Company is one of the companies Farmers lists as underwriting GroupSelect products, so the GroupSelect claims line applies. If the card prints its own claims number, use that one.

How do I follow up after I report?

Farmers asks GroupSelect customers to contact their claim representative directly for the status of an existing claim. We can join a call if the representative has questions about the glass.

Will I owe a deductible on the windshield?

It turns on your coverage and your state. In Arizona the windshield skips the deductible only if you chose full glass coverage. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check before booking.

Can a glass claim change my GroupSelect rate?

That’s a question for Farmers or your agent. Rating depends on the company and the policy, and we can’t predict it. More on glass claims and your rate.

Mon–Sat, 8am–6pm

Need a MetLife Auto windshield replacement? Get your quote first.

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