White sedan in the parking lot of a low tan building, with palm trees and agave

Phoenix & Tucson areasTampa, Orlando, Miami & Jacksonville areas

Old American windshield replacement claims in AZ & FL.

4.7 on Google 400+ reviews 14,000+ jobs

Old American Indemnity Company writes auto policies through managing general agents, and the agent on your policy takes the windshield claim. We help you find the right number and file.

Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.

Prefer to text? (877) 350-5962

Free quote

Get a windshield quote before you file.

Choose insurance as the way you pay; we ask about your Old American policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.

  • Coverage checked before you book
  • We help you file your claim
  • We bill your insurer directly

Step 1 of 4 · Glass

Which glass?
Your vehicle

Is there a camera behind the rearview mirror?

Unsure? Text us a photo of the glass

Where is the car?

We come to your home or work in the Phoenix and Tucson areas and the Tampa, Orlando, Miami, Jacksonville and West Palm Beach areas.

How are you paying?

Where should we send your quote?

4.7 on GoogleLifetime workmanship warrantyRather text? (877) 350-5962

Step by step

How to start an Old American glass claim.

Old American lists the claims contact for each policy by the first few letters or digits of the policy number. Start there, then report the glass.

  1. Price the windshield with us

    Call (877) 994-5277 or send a photo with the year, make and model. We match the glass to your VIN and read the policy with you.

  2. Look up your claims number

    On oldamericangroup.com, open the Claims & Policy Directory and type the start of your policy number. Call the Claims Service Phone it shows for your agency.

  3. Name us for the glass

    When the agency asks which shop will do the work, say Bang AutoGlass and (877) 994-5277.

  4. We come to you

    Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.

Old American glass claims in Arizona and Florida

Florida

The windshield
has its own rule on a policy with comprehensive

  • The deductible doesn’t apply to windshield damage
  • Door, rear and sunroof glass: your policy’s terms and deductible apply
  • We check your policy before booking

A liability-only policy doesn’t cover glass in either state.

Check my coverage

Beyond the windshield

Other glass on an Old American claim.

  1. Door and back glass

    AZ Arizona’s full glass option names door and window glass, so it reaches them when you chose it.

    FL Florida’s windshield rule doesn’t reach them, so your deductible applies.

    Door glass Rear glass

  2. Sunroof glass

    Neither state’s rule names sunroof glass, so your policy wording decides.

    Sunroof glass

  3. The camera behind the mirror

    If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.

    ADAS calibration

Reviews

4.7 on Google from 400+ reviews

Great service loved how I was treated and the price was great as well!

Lea CrowGoogle review · Tampa profileSeptember 5, 2026
  • So easy to work with and so efficient. They replaced my windshield and I was extremely happy with the outcome and over all process and experience. Very professional and customer service oriented. 10/10 recommend

    Michelle PadillaGoogle review · Miami profileAugust 18, 2026
  • This is the 2nd time I used this company and they were as good the 2nd time as they were the first. Awesome customer service!! Highly recommend.

    Chris CusterGoogle review · Tampa profileSeptember 28, 2026
  • The technician arrived on time, did excellent work, and made sure everything was installed correctly before leaving. The quality of the windshield and workmanship exceeded my expectations, and the pricing was fair and transparent.

    Daniel EvansGoogle review · Phoenix profileAugust 20, 2026

Our Google profiles

The 4.7 and 400+ come from our Google profiles in both states.

Read more reviews

Old American claim answers.

Have your Old American policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.

Does Old American cover windshield replacement in Arizona and Florida?

Usually, through the comprehensive part of your Old American auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.

Who takes an Old American glass claim?

Old American says its policies and claims are serviced by managing general agents. Its directory matches your policy prefix to the right agency and its claims phone.

My policy prefix isn’t in the directory. What now?

Old American asks you to use the general contact details on its Contact us page if you can’t find your prefix. The number printed on your ID card is another place to start.

Is Old American Insurance Company the same as Old American Indemnity?

No. Old American Insurance Company is a life insurer. Car policies are written by Old American Indemnity Company outside Texas. Check the insurer named on your auto card.

Can I choose Bang AutoGlass for the work?

In Arizona you can choose any glass shop unless your policy contract says otherwise. On a Florida personal auto policy, the insurer may not require a particular company for windshield work. Check your policy for a repair arrangement. More on who picks the glass shop.

Will the glass claim change my premium?

Ask the agency that services your Old American policy. Rating rules vary by company and policy, and we don’t predict them. More on glass claims and your rate.

Mon–Sat, 8am–6pm

Need an Old American windshield replacement? Get your quote first.

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