Phoenix & Tucson areasplus the listed cities
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Primero accepts new claims, windshield damage included, by phone only, at 800-925-8185 on weekdays. We check your coverage first and help you file.
Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.
Prefer to text? (877) 350-5962
Free quote
Choose insurance as the way you pay; we ask about your Primero policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.
Step by step
Primero’s claim staff work Monday through Friday, 8:30am to 5pm Pacific. Line up the glass with us, then call inside those hours.
Call (877) 994-5277 at any hour or send a photo and the vehicle. We match the glass to your VIN and talk through your Primero coverage.
Call 800-925-8185 during claim hours. Primero says new claims are taken by phone only; its claim chat runs in the same hours.
Primero’s claims page links to a photo upload. Tell the claim staff that Bang AutoGlass, (877) 994-5277, is replacing the glass.
Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.
Arizona
Every Arizona policy reads differently. We go through yours with you.
Check my coverageBeyond the windshield
Arizona’s full glass option names door and window glass, so it reaches them when you chose it.
Arizona’s rule doesn’t name sunroof glass, so your policy wording decides.
If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.
Reviews
Great service! Tech had good communication and now I have a new windshield, looks awesome thanks Bang!
Quick and easy process from setup to install.
Great company to work with! Super efficient on helping my with my cracked windshield and they even follow up with making sure it’s held up well over the year! Definitely recommend!
The technician arrived on time, did excellent work, and made sure everything was installed correctly before leaving. The quality of the windshield and workmanship exceeded my expectations, and the pricing was fair and transparent.
Have your Primero policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.
Usually, through the comprehensive part of your Primero auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. We check your policy before booking.
Not a new one. Primero’s contact page says new claims are only accepted by phone, at 800-925-8185. Its claims email is for existing claims, and photos go through the upload link on its claims page.
Primero’s claim staff work weekdays, 8:30am to 5pm Pacific. Our line is answered 24/7, so you can get the glass priced and call Primero once it opens.
On an Arizona policy it comes down to full glass coverage, an option insurers offer on personal auto policies with comprehensive. If you chose it, a covered windshield has no deductible; if not, the comprehensive deductible applies. We check which you have.
In Arizona you can choose any glass shop unless your policy contract says otherwise. If Primero recommends a shop, it has to tell you at the same time that the choice is yours.
Primero is the one to ask. Pricing depends on the insurer and your policy, and we can’t forecast it. More on glass claims and your rate.
Mon–Sat, 8am–6pm
