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Phoenix & Tucson areasTampa, Orlando, Miami & Jacksonville areas

Protective Insurance windshield claim in AZ & FL.

4.7 on Google 400+ reviews 14,000+ jobs

Protective Insurance covers business fleets, and a windshield claim on a fleet vehicle goes through an online form or a 24/7 phone line. We go over the policy with you, then help you file.

Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.

Prefer to text? (877) 350-5962

Free quote

Get a windshield quote before you file.

Choose insurance as the way you pay; we ask about your Protective Insurance policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.

  • Coverage checked before you book
  • We help you file your claim
  • We bill your insurer directly

Step 1 of 4 · Glass

Which glass?
Your vehicle

Is there a camera behind the rearview mirror?

Unsure? Text us a photo of the glass

Where is the car?

We come to your home or work in the Phoenix and Tucson areas and the Tampa, Orlando, Miami, Jacksonville and West Palm Beach areas.

How are you paying?

Where should we send your quote?

4.7 on GoogleLifetime workmanship warrantyRather text? (877) 350-5962

Step by step

How to start a Protective Insurance glass claim.

Protective’s vehicle claim page is built for companies running fleets. A Progressive Fleet and Specialty Programs adjuster follows up on each report, so the glass details help to have settled first.

  1. Get the glass priced

    Send us the unit’s year, make and model and a photo of the crack, or call (877) 994-5277. We match the windshield to the VIN and read the fleet policy with you.

  2. Report the vehicle claim

    Fill in the vehicle claim form on protectiveinsurance.com, or call (800) 626-8381. Protective lists both as open 24 hours a day, seven days a week.

  3. Tell the adjuster who’s doing it

    An adjuster from Progressive Fleet and Specialty Programs contacts you after the report. Name Bang AutoGlass and (877) 994-5277 as the glass shop, and note the claim number.

  4. We come to you

    Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.

Protective Insurance glass claims in Arizona and Florida

Florida

The windshield
has its own rule on a policy with comprehensive

  • The deductible doesn’t apply to windshield damage
  • Door, rear and sunroof glass: your policy’s terms and deductible apply
  • We check your policy before booking

A liability-only policy doesn’t cover glass in either state.

Check my coverage

Beyond the windshield

Other glass on a Protective Insurance claim.

  1. Door and back glass

    AZ Arizona’s full glass option names door and window glass, so it reaches them when you chose it.

    FL Florida’s windshield rule doesn’t reach them, so your deductible applies.

    Door glass Rear glass

  2. Sunroof glass

    Neither state’s rule names sunroof glass, so your policy wording decides.

    Sunroof glass

  3. The camera behind the mirror

    If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.

    ADAS calibration

Reviews

4.7 on Google from 400+ reviews

The technician arrived on time, did excellent work, and made sure everything was installed correctly before leaving. The quality of the windshield and workmanship exceeded my expectations, and the pricing was fair and transparent.

Daniel EvansGoogle review · Phoenix profileAugust 20, 2026
  • Bang Autoglass provided outstanding service from start to finish—quick, professional, and hassle-free. The technician arrived on time, was friendly and efficient, and did a flawless job replacing my windshield.

    Elmer CureGoogle review · Miami profileMay 21, 2025
  • The people at Bang AutoGlass are the best, they go out of their way to give the best service and customer service.

    ArannyGoogle review · Miami profileSeptember 25, 2026
  • Great service! Tech had good communication and now I have a new windshield, looks awesome thanks Bang!

    Cole BradleyGoogle review · Phoenix profileAugust 19, 2026

Our Google profiles

The 4.7 and 400+ come from our Google profiles in both states.

Read more reviews

Protective Insurance claim answers.

Have your Protective Insurance policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.

Does Protective Insurance cover windshield replacement in Arizona and Florida?

Usually, through the comprehensive part of your Protective Insurance auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.

How do I report a windshield claim to Protective Insurance?

Protective takes vehicle claims through the online form on its claims page or at (800) 626-8381, and says its claims staff is available 24/7. It does not publish a separate glass line, so use either of those.

Who handles the claim after I report it?

Protective’s page says an adjuster from Progressive Fleet and Specialty Programs contacts you to keep the claim moving. That adjuster is the person to tell which glass shop you want.

Is there a deductible on a fleet windshield?

In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. Arizona’s full glass offer rule is written for personal auto policies, so a business policy’s glass terms sit in the policy itself. We read it with you before anything is booked.

Can our company send the truck to Bang AutoGlass?

Tell the adjuster you want us. In Arizona you can choose any glass shop unless your policy contract says otherwise. Florida’s shop-choice rule covers personal auto policies, so on a business policy the shop question follows its terms.

Will this claim change our fleet premium?

Ask Protective or your agent. Pricing depends on the company and the account, and it isn’t something we can forecast. More on glass claims and your rate.

Mon–Sat, 8am–6pm

Need a Protective Insurance windshield replacement? Get your quote first.

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