Tampa, Orlando & Miami areasJacksonville & West Palm Beach areas
4.7 on Google 400+ reviews 14,000+ jobs
The Responsive Auto Insurance Company, based in Plantation, has its claims representatives take windshield claims by phone. We check your policy first, then help you file.
Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.
Prefer to text? (877) 350-5962
Free quote
Choose insurance as the way you pay; we ask about your Responsive Auto policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.
Step by step
Responsive Auto doesn’t publish an online claim form, so the phone call is the claim. A quote from us first makes that call quicker.
Send us the car and a photo of the windshield, or phone (877) 994-5277. We find the glass for your VIN and look over the Responsive Auto policy with you.
Reach Responsive Auto’s claims representatives at (866) 300-0080, Monday to Friday 8:30 a.m. to 6 p.m. or Saturday 9 a.m. to 1 p.m. An adjuster follows up.
When the adjuster reviews your coverage, name Bang AutoGlass and (877) 994-5277 as the shop doing the windshield.
Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.
Florida
A liability-only policy doesn’t cover glass.
Check my coverageBeyond the windshield
Florida’s windshield rule doesn’t reach them, so your deductible applies.
Florida’s windshield rule doesn’t reach sunroof glass, so your policy wording and deductible decide.
If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.
Reviews
This is the 2nd time I used this company and they were as good the 2nd time as they were the first. Awesome customer service!! Highly recommend.
Bang AutoGlass was awesome to work with. They were quick, professional, and made the whole process easy. Would definitely recommend to everyone!
The people at Bang AutoGlass are the best, they go out of their way to give the best service and customer service.
Bang AutoGlass and their mobile windshield replacement service made it super easy for me to get my windshield replaced! Thank you guys
Have your Responsive Auto policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.
Usually, through the comprehensive part of your Responsive Auto auto policy; a liability-only policy doesn’t pay for your own glass. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.
By phone. Its reporting page lists the claims representatives at (866) 300-0080, weekdays 8:30 a.m. to 6 p.m. and Saturdays 9 a.m. to 1 p.m., closed Sunday. Its contact page also gives Claims@responsiveauto.com.
Responsive Auto says your adjuster will contact you to gather details, review your policy coverages and determine your benefits.
On a Florida policy with comprehensive coverage, the deductible doesn’t apply to windshield damage. A liability-only policy doesn’t cover glass. We confirm what your policy holds before booking.
On a Florida personal auto policy, the insurer may not require you to use a particular company for windshield work. If you accepted a policy with a set repair arrangement for a discount, check its terms.
Ask Responsive Auto or your agent. We can’t predict how any insurer rates a claim. More on glass claims and your rate.
Mon–Sat, 8am–6pm
