Phoenix & Tucson areasTampa, Orlando, Miami & Jacksonville areas
4.7 on Google 400+ reviews 14,000+ jobs
Stillwater Insurance points policyholders with windshield or other damage to its Self Service portal or mobile app first, with a phone line behind them. We look at the coverage with you, then help you file.
Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.
Prefer to text? (877) 350-5962
Free quote
Choose insurance as the way you pay; we ask about your Stillwater Insurance policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.
Step by step
Stillwater calls its portal and app the quickest way to report a loss. A night-time phone report gets a follow-up from an examiner, who confirms how coverage applies.
Text or call (877) 994-5277 with the year, make and model and a picture of the crack. We find the windshield your VIN takes and read the Stillwater coverage with you.
Log in to your Stillwater Self Service account or the Stillwater mobile app, open Claims and pick Report a Claim. By phone it is 1-800-220-1351; follow the voice prompts.
Stillwater asks you to pick the shop for the repair. Tell the examiner Bang AutoGlass, (877) 994-5277, and keep your claim number.
Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.
Arizona
Every Arizona policy reads differently. We go through yours with you.
Check my coverageFlorida
A liability-only policy doesn’t cover glass in either state.
Check my coverageBeyond the windshield
AZ Arizona’s full glass option names door and window glass, so it reaches them when you chose it.
FL Florida’s windshield rule doesn’t reach them, so your deductible applies.
Neither state’s rule names sunroof glass, so your policy wording decides.
If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.
Reviews
This is the 2nd time I used this company and they were as good the 2nd time as they were the first. Awesome customer service!! Highly recommend.
Great service loved how I was treated and the price was great as well!
The technician arrived on time, did excellent work, and made sure everything was installed correctly before leaving. The quality of the windshield and workmanship exceeded my expectations, and the pricing was fair and transparent.
The people at Bang AutoGlass are the best, they go out of their way to give the best service and customer service.
Have your Stillwater Insurance policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.
Usually, through the comprehensive part of your Stillwater auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.
Use the Stillwater Self Service portal or the Stillwater mobile app: open Claims, then Report a Claim. You can also call 1-800-220-1351, which Stillwater lists for windshield help around the clock.
Stillwater says the after-hours service taking the report may not be able to say how your coverage applies. An examiner reviews the report and follows up with you.
Its claims page tells drivers to identify the auto shop they want for the repairs. In Arizona you can choose any glass shop unless your policy contract says otherwise. In Florida, an insurer may not require a particular company for windshield work on a personal auto policy. More on who picks the glass shop.
It depends on the state and the policy. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. In Arizona, full glass coverage is an option you choose on the policy. We read your coverage before booking.
Ask Stillwater or your agent. Rating rules vary by company and by policy, and we don’t predict premiums. More on glass claims and your rate.
Mon–Sat, 8am–6pm
