AAA windshield replacement Arizona and Florida
We're a mobile auto glass shop serving Arizona and Florida. Tell us you're insured with AAA and we'll verify your coverage, handle the claim paperwork, and come to you — usually next-day.
Will AAA charge you a deductible?
It depends on which state your policy was written in — the two states run completely different rules.
Arizona
If your policy includes optional zero-deductible full-glass coverage, your deductible is $0. Otherwise, your comprehensive deductible applies. A.R.S. § 20-264.
Florida
With qualifying comprehensive coverage, Florida waives the windshield deductible. Door, rear, quarter and sunroof glass use the policy's normal deductible. Fla. Stat. § 627.7288.
General information, not legal or insurance advice — coverage varies by policy, and we confirm yours free before any work. Full state rules: the Arizona full glass guide · the Florida windshield law guide.
How to file with AAA
- 1. Open the glass claim with AAA.Most carriers take glass claims through their app, their website, or the claims number on your policy card — say "glass only" and it's usually the fastest lane they have.
- 2. Answer the basics.They'll ask for your policy number, the date the damage happened, and which glass is damaged — plus roughly where the break sits and how big it is.
- 3. Write down the number they give you. Some carriers issue a claim number directly; others route glass through an administrator and hand you a referral number instead. Either one is all we need — the notes below cover what to expect from AAA.
- 4. Or skip all of it. Tell us it's a AAApolicy and we file the claim with you start to finish — that's included, not an add-on.
What to have ready
- Your claim number — if you already filed
- Your policy number — if you haven't
- Year, make, and model
- The VIN, if it's reachable — two same-trim cars can take different glass
- The ZIP code where the car will be parked
Missing something? Start anyway — we'll fill the gaps with you on the phone.
How a AAA glass claim works with us
- 1. You call or book online. Tell us it's a AAA policy and give us your vehicle, the damage, and where you want us to meet you.
- 2. We verify your coverage — free. We confirm what your policy actually covers before anything is scheduled, so there are no surprises.
- 3. We handle the claim paperwork. We file it and walk you through anything AAA needs from you directly.
- 4. We come to you. Home, work, or roadside — most jobs take 30–45 minutes, plus recalibration where your vehicle needs it.
14,000+
Windshields replaced
4.7
Rated on Google
200+
Cities across AZ & FL
52
Vehicle makes serviced
Every windshield replacement comes with OEM-quality glass, a lifetime workmanship warranty for as long as you own the vehicle, and ADAS recalibration to factory spec when the vehicle needs it.
AAA is a group of regional clubs rather than one national insurer, so your policy — and your glass claim — runs through the club serving your state. We see these policies almost entirely on Arizona vehicles, where the deductible turns on whether you elected optional safety-glass coverage. Here is exactly what happens next.
AAA claims in Arizona
Arizona gives you three protections worth knowing before you file. Under A.R.S. § 20-264, every insurer selling comprehensive coverage in Arizona — AAA included — must offer you a zero-deductible full safety-glass option. If you carry it, your windshield replacement is $0 out of pocket. Under A.R.S. § 20-263, an insurer may not raise your premium over an accident you did not cause — the normal treatment for glass damage from road debris. And under A.R.S. § 20-469, the choice of glass shop is yours — not your insurer's.
We serve the Valley and beyond: Phoenix, Mesa, Scottsdale, Tempe, and every Arizona city we serve. Full detail on state coverage rules is on our Arizona insurance guide.
AAA claims in Florida
Florida is the strongest windshield state in the country for drivers. Under Fla. Stat. § 627.7288, an auto policy with comprehensive coverage must replace your windshield with no deductible — so a AAA comprehensive policy generally means $0 out of pocket on a windshield replacement. The statute covers windshield replacement specifically; door, quarter, rear, and sunroof glass follow your normal deductible.
We serve Tampa Bay, Orlando, Miami, West Palm Beach, Jacksonville, St. Petersburg, Clearwater, and cities across Florida. The full statute breakdown is on our Florida windshield law page.
Where we come to you in Arizona and Florida
AAA glass claims — common questions
Does my AAA membership cover windshield replacement?+
No. They are two different products. Your AAA membership card covers roadside services like towing and lockouts; it is not auto insurance and it does not pay for glass. What pays for a windshield is comprehensive coverage on an auto policy. If AAA is also your insurer, check your declarations page and confirm comprehensive is listed on the vehicle with the broken glass. If your membership is with AAA but your insurance is with someone else, the claim goes to that other insurer.
Will AAA give me a referral or dispatch number for my glass claim?+
Usually you will come away with a claim number from the club rather than a dispatch number from a third-party coordinator. On AAA claims we typically see the club handling the glass claim directly, by phone, app, or member website. If you do get routed to an administrator and handed a referral number, keep it and give it to us — nothing else changes. Either way, in Arizona and Florida you choose your own glass shop, and saying you have already chosen Bang is a complete answer.
I have AAA in Arizona — does that mean no deductible on my windshield?+
Not automatically. Arizona law (A.R.S. 20-264) requires insurers to OFFER optional no-deductible safety-glass coverage. It is an option you either elected when the policy was written or you did not — it is not automatic and not an entitlement. Look on your declarations page for a safety glass, full glass, or glass coverage endorsement listed separately from comprehensive. If it is there, you elected it and glass goes through with no deductible. If it is not, your comprehensive deductible applies exactly as the policy states. Bang does not waive or absorb a deductible.
Do I file the AAA claim myself?+
You don't have to. Tell us it's a AAA policy when you book and we handle the claim paperwork and walk you through the filing — that's included, not an add-on. Have your policy number and the date the damage happened handy and we take it from there.
Will a glass claim raise my AAA premium?+
Glass claims are filed under comprehensive coverage. Arizona law (A.R.S. § 20-263) restricts an insurer from increasing a premium as a result of an accident the insured did not cause or significantly contribute to. How a particular glass claim is treated depends on the facts, your policy, and AAA's rating practices — ask AAA directly if this is a concern.
How fast can you replace my windshield?+
Next-day appointments are typically available across Arizona and Florida, and we come to you — home, work, or roadside. Booking is open 24/7 online or by phone at (877) 994-5277. We confirm your exact window once we've verified your glass and your AAA coverage.
Other carriers we bill
Auto-Owners · United Automobile · Safeway · Assurance America · Legacy Insurance Services · Dairyland · Common Wealth · Mercury Indemnity Company of America · United Insurance Company · Trexis · Nationwide · Tesla Insurance · Farm Bureau · HiRoad · Just Insure · Stonegate · Peak · Equity · The Hartford · Gainsco · Amshield · American Hallmark Insurance Company of Texas · Fred Loya · Aall
Don't see yours? Browse all carrier claim guides or just call (877) 994-5277 — we verify coverage and file the claim for you.
Need help with a AAA glass claim?
We verify coverage and file the claim for you. Mobile service and next-day availability in most areas.