First Acceptance windshield replacement Arizona and Florida
We're a mobile auto glass shop serving Arizona and Florida. Tell us you're insured with First Acceptance and we'll verify your coverage, handle the claim paperwork, and come to you — usually next-day.
Will First Acceptance charge you a deductible?
It depends on which state your policy was written in — the two states run completely different rules.
Arizona
If your policy includes optional zero-deductible full-glass coverage, your deductible is $0. Otherwise, your comprehensive deductible applies. A.R.S. § 20-264.
Florida
With qualifying comprehensive coverage, Florida waives the windshield deductible. Door, rear, quarter and sunroof glass use the policy's normal deductible. Fla. Stat. § 627.7288.
Bang AutoGlass job records include 50+ billed jobs associated with First Acceptance policies across Arizona and Florida. This job history does not imply endorsement or partnership with First Acceptance.
General information, not legal or insurance advice — coverage varies by policy, and we confirm yours free before any work. Full state rules: the Arizona full glass guide · the Florida windshield law guide.
How to file with First Acceptance
- 1. Open the glass claim with First Acceptance.Most carriers take glass claims through their app, their website, or the claims number on your policy card — say "glass only" and it's usually the fastest lane they have.
- 2. Answer the basics.They'll ask for your policy number, the date the damage happened, and which glass is damaged — plus roughly where the break sits and how big it is.
- 3. Write down the number they give you. Some carriers issue a claim number directly; others route glass through an administrator and hand you a referral number instead. Either one is all we need — the notes below cover what to expect from First Acceptance.
- 4. Or skip all of it. Tell us it's a First Acceptancepolicy and we file the claim with you start to finish — that's included, not an add-on.
What to have ready
- Your claim number — if you already filed
- Your policy number — if you haven't
- Year, make, and model
- The VIN, if it's reachable — two same-trim cars can take different glass
- The ZIP code where the car will be parked
Missing something? Start anyway — we'll fill the gaps with you on the phone.
How a First Acceptance glass claim works with us
- 1. You call or book online. Tell us it's a First Acceptance policy and give us your vehicle, the damage, and where you want us to meet you.
- 2. We verify your coverage — free. We confirm what your policy actually covers before anything is scheduled, so there are no surprises.
- 3. We handle the claim paperwork. We file it and walk you through anything First Acceptance needs from you directly.
- 4. We come to you. Home, work, or roadside — most jobs take 30–45 minutes, plus recalibration where your vehicle needs it.
14,000+
Windshields replaced
4.7
Rated on Google
200+
Cities across AZ & FL
52
Vehicle makes serviced
Every windshield replacement comes with OEM-quality glass, a lifetime workmanship warranty for as long as you own the vehicle, and ADAS recalibration to factory spec when the vehicle needs it.
Bang is a mobile-only auto glass replacement company, and we see First Acceptance policies across both Arizona and Florida. Their claims team handles glass reporting in-house through their own claims line and photo app rather than routing you to an outside glass administrator. Here is exactly what to expect.
First Acceptance claims in Arizona
Arizona gives you three protections worth knowing before you file. Under A.R.S. § 20-264, every insurer selling comprehensive coverage in Arizona — First Acceptance included — must offer you a zero-deductible full safety-glass option. If you carry it, your windshield replacement is $0 out of pocket. Under A.R.S. § 20-263, an insurer may not raise your premium over an accident you did not cause — the normal treatment for glass damage from road debris. And under A.R.S. § 20-469, the choice of glass shop is yours — not your insurer's.
We serve the Valley and beyond: Phoenix, Mesa, Scottsdale, Tempe, and every Arizona city we serve. Full detail on state coverage rules is on our Arizona insurance guide.
First Acceptance claims in Florida
Florida is the strongest windshield state in the country for drivers. Under Fla. Stat. § 627.7288, an auto policy with comprehensive coverage must replace your windshield with no deductible — so a First Acceptance comprehensive policy generally means $0 out of pocket on a windshield replacement. The statute covers windshield replacement specifically; door, quarter, rear, and sunroof glass follow your normal deductible.
We serve Tampa Bay, Orlando, Miami, West Palm Beach, Jacksonville, St. Petersburg, Clearwater, and cities across Florida. The full statute breakdown is on our Florida windshield law page.
Where we come to you in Arizona and Florida
First Acceptance glass claims — common questions
Will First Acceptance give me a referral number for my glass claim?+
Usually not. On the First Acceptance claims we handle, the glass claim tends to stay with First Acceptance rather than being routed to an outside glass administrator, so what you will normally have is a First Acceptance claim number and a First Acceptance claim specialist. Write that claim number down when you report the loss — it is the piece of information we need from you to schedule. If you are given a separate referral or dispatch number by any party, keep it as well and pass both to us. Either way, you still choose your own glass shop.
Does my deductible get waived on a First Acceptance windshield claim?+
It depends on your state and, before that, on whether your policy actually carries comprehensive coverage. In Florida, Florida law (Fla. Stat. 627.7288) requires insurers to waive the deductible for windshield replacement when the policy includes comprehensive coverage — windshield only, not door, quarter, rear or sunroof glass. In Arizona, Arizona law (A.R.S. 20-264) requires insurers to offer optional no-deductible safety-glass coverage, which is an option you must have elected when the policy was written; it is not automatic. Check your declarations page for a comprehensive line first, then for the Arizona safety-glass option if your policy is written there.
My car is a 2013 Elantra with no cameras. Is the replacement simpler?+
Simpler in one way, not in another. There is no forward-facing camera to recalibrate, so that step drops out entirely. But older vehicles bring their own issues: corrosion at the pinch weld where the glass bonds to the body, brittle cowl and A-pillar trim that can break on removal, one-time-use clips, bonded moldings that have to be matched correctly, and the frequent discovery of a previous aftermarket windshield installed poorly. We inspect for all of that at removal and tell you what we find rather than bonding new glass over a bad surface.
Do I file the First Acceptance claim myself?+
You don't have to. Tell us it's a First Acceptance policy when you book and we handle the claim paperwork and walk you through the filing — that's included, not an add-on. Have your policy number and the date the damage happened handy and we take it from there.
Will a glass claim raise my First Acceptance premium?+
Glass claims are filed under comprehensive coverage. Arizona law (A.R.S. § 20-263) restricts an insurer from increasing a premium as a result of an accident the insured did not cause or significantly contribute to. How a particular glass claim is treated depends on the facts, your policy, and First Acceptance's rating practices — ask First Acceptance directly if this is a concern.
How fast can you replace my windshield?+
Next-day appointments are typically available across Arizona and Florida, and we come to you — home, work, or roadside. Booking is open 24/7 online or by phone at (877) 994-5277. We confirm your exact window once we've verified your glass and your First Acceptance coverage.
Other carriers we bill
AAA · Auto-Owners · United Automobile · Safeway · Assurance America · Legacy Insurance Services · Dairyland · Common Wealth · Mercury Indemnity Company of America · United Insurance Company · Trexis · Nationwide · Tesla Insurance · Farm Bureau · HiRoad · Just Insure · Stonegate · Peak · Equity · The Hartford · Gainsco · Amshield · American Hallmark Insurance Company of Texas · Fred Loya
Don't see yours? Browse all carrier claim guides or just call (877) 994-5277 — we verify coverage and file the claim for you.
Need help with a First Acceptance glass claim?
We verify coverage and file the claim for you. Mobile service and next-day availability in most areas.