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National General, an Allstate company, keeps a separate online link for glass-only claims such as a cracked windshield, and a claims line open 24/7. We check your coverage, then help you file.
Using insurance? Bang AutoGlass is an independent auto glass company. We accept all insurance companies and help you file your claim.
Prefer to text? (877) 350-5962
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Choose insurance as the way you pay; we ask about your National General policy when we call and check your coverage before we book. Questions first? Call (877) 994-5277.
Step by step
National General’s report page splits glass-only claims from the rest. Fitting a visit from us around it takes three steps.
Send the car and a photo of the glass, or call (877) 994-5277. We pull the right part by VIN and review your National General policy with you.
On National General’s report-a-claim page, follow the link for glass only claims, or call its claims line. Online chat is offered in English and Spanish.
When you’re asked about a shop, give Bang AutoGlass and (877) 994-5277, and keep your claim number handy.
Monday to Saturday, 8am–6pm, at your home or work. Most windshields take 30–45 minutes, and we bill your insurer directly.
Arizona
Every Arizona policy reads differently. We go through yours with you.
Check my coverageFlorida
A liability-only policy doesn’t cover glass in either state.
Check my coverageBeyond the windshield
AZ Arizona’s full glass option names door and window glass, so it reaches them when you chose it.
FL Florida’s windshield rule doesn’t reach them, so your deductible applies.
Neither state’s rule names sunroof glass, so your policy wording decides.
If your car’s camera needs recalibrating after the new windshield, we tell you up front, before any work starts.
Reviews
The people at Bang AutoGlass are the best, they go out of their way to give the best service and customer service.
Tech was responsive and on time, actually early! Window was installed in a timely manner and turned out great.
Great service! Tech had good communication and now I have a new windshield, looks awesome thanks Bang!
Bang AutoGlass and their mobile windshield replacement service made it super easy for me to get my windshield replaced! Thank you guys
Have your National General policy handy? Call (877) 994-5277, answered 24/7, or text a photo of the damage to (877) 350-5962.
Usually, through the comprehensive part of your National General auto policy; a liability-only policy doesn’t pay for your own glass. In Arizona, the windshield skips the deductible only if you chose full glass coverage. In Florida, the deductible doesn’t apply to windshield damage on a policy with comprehensive coverage. We check your policy before booking.
Its report-a-claim page has a separate link for glass-only claims. If your policy card isn’t handy, National General asks you to call 1-800-468-3466.
The glass-only link opens a portal run by Safelite Solutions. For other questions, National General lists its claims line and an online chat.
Its page lists three things: your policy number, information about the vehicle involved and details of the loss. A photo of the glass helps us too.
That depends on your state and your policy. On an Arizona policy, full glass coverage, if you elected it, removes the deductible on the windshield. A Florida policy with comprehensive coverage doesn’t apply one to windshield damage. We check before booking.
Yes, that’s the right place to ask. Rating depends on the insurer and the policy, so we leave that answer to National General. More on glass claims and your rate.
Mon–Sat, 8am–6pm
