National General windshield claim in AZ & FL

Use the claim line in step 2, the National General app, or its online glass path. The glass link routes to a portal operated by Safelite Solutions. Have your policy number and loss details ready. Write down any claim or referral number you receive. You are filing the claim; Bang AutoGlass can explain the intake questions and help you file it.

In Arizona, covered windshield, door, and window glass has no deductible only if you elected the full-glass option (A.R.S. § 20-264); otherwise, your comprehensive deductible applies. Under Fla. Stat. § 627.7288, Florida's windshield deductible does not apply when the policy has comprehensive or combined additional coverage. That Florida rule is for the windshield only. Other glass keeps the normal deductible. Confirm your policy details with National General.

In Arizona, A.R.S. § 20-469 lets you choose a glass facility unless the policy contract says otherwise. In Florida, Fla. Stat. § 627.7291 says a claimant cannot be required to use a particular company or location for a personal auto windshield claim. An accepted policy with a windshield repair arrangement may affect how that choice works. Confirm the terms with National General, then name Bang AutoGlass if you choose us.

Coverage depends on your National General policy, vehicle, and claim. A windshield-mounted camera may require calibration after replacement. Give us the year, make, model, and VIN so we can identify the glass and procedure. Bang AutoGlass offers calibration during the same visit where the procedure can be done on site. Confirm coverage and any authorization with National General before the appointment.

National General says it cannot predict exactly what any claim will do to a premium. Ask National General how it will classify your glass loss. We never pressure you to file a claim.